Payments Program Manager, Vice President

Location: Jersey City, NJ, United States

Job Family: Project Management

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. The Payments Program Manager, Vice President, role within the Global Payments Rotational Program is designed for high-potential professionals to drive innovation and efficiency in our payments businesses. Based in Jersey City, NJ, this position supports entry-level Analysts by managing rotational projects that span treasury services, commercial banking, and card payments, ensuring seamless global transaction processing for clients ranging from multinational corporations to small businesses. As a key contributor to JPMorgan Chase's commitment to reimagining the future of payments, you will play a pivotal role in leveraging cutting-edge technology to deliver secure, efficient, and scalable solutions in a highly regulated industry. In this Vice President-level role, you will oversee the end-to-end lifecycle of payments initiatives, from ideation to execution, collaborating with diverse teams including technology, operations, and compliance experts. Responsibilities include defining project scopes aligned with business priorities, mitigating risks associated with high-volume transaction flows, and fostering a culture of continuous improvement within the rotational program. You will mentor emerging talent, providing guidance on navigating the complexities of financial services, such as real-time payments and cross-border remittances, while ensuring adherence to standards like GDPR and Dodd-Frank. This position offers exposure to JPMorgan Chase's vast ecosystem, including partnerships with fintech innovators and central banks, positioning you at the forefront of the evolving payments landscape. JPMorgan Chase values a dynamic, inclusive environment where diverse perspectives drive success. As Payments Program Manager, you will contribute to strategic goals that enhance client satisfaction and operational resilience, ultimately supporting the firm's mission to enable the world's most important payment experiences. This role demands a blend of strategic vision and hands-on execution, offering opportunities for career growth within one of the most prestigious institutions in global finance.

Key Responsibilities

• Lead and manage rotational projects within the Global Payments Rotational Program, supporting entry-level Analysts across various payments business lines
• Coordinate cross-functional teams to develop and implement payment solutions that enhance operational efficiency and client experience
• Monitor project timelines, budgets, and deliverables to ensure alignment with JPMorgan Chase's strategic objectives in global payments
• Analyze payment workflows and identify opportunities for innovation, risk mitigation, and process optimization
• Collaborate with senior stakeholders to define program goals and track key performance indicators (KPIs) for payments initiatives
• Facilitate knowledge transfer and mentoring for program participants, fostering development in financial services
• Ensure compliance with regulatory standards and internal policies in all payments-related projects
• Conduct risk assessments and implement controls for payment systems to safeguard against fraud and operational disruptions
• Prepare executive reports and presentations on program progress and outcomes

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field
• Minimum of 2-3 years of experience in project management, payments processing, or financial services operations
• Strong understanding of global payments systems, including SWIFT, ACH, and real-time payment networks
• Proven track record of managing cross-functional projects in a fast-paced environment
• Excellent analytical and problem-solving skills with attention to detail
• Ability to work collaboratively in a team-oriented setting within a large financial institution

Preferred Qualifications

• MBA or advanced degree in Finance or related field
• Experience with regulatory compliance in payments, such as PCI DSS or AML requirements
• Prior exposure to agile methodologies or scrum frameworks in financial projects
• Familiarity with JPMorgan Chase's internal tools and payment platforms

Required Skills

• Project management expertise using tools like Microsoft Project or Jira
• Proficiency in data analysis with Excel, SQL, or Tableau
• Knowledge of financial regulations and payments standards (e.g., ISO 20022)
• Strong communication and presentation skills for stakeholder engagement
• Analytical thinking for complex problem-solving in payments ecosystems
• Leadership abilities to guide teams and rotational analysts
• Adaptability to dynamic regulatory and technological changes in finance
• Risk management and compliance acumen
• Technical understanding of APIs and integration in payment systems
• Time management and organizational skills for multi-project oversight
• Interpersonal skills for cross-functional collaboration
• Familiarity with agile and waterfall project methodologies
• Attention to detail in financial reporting and auditing

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Jersey City location
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.