Payments- Receivables Online Product Delivery- Senior Associate

Location: Chicago, IL, United States

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative digital solutions. As a Senior Associate in Payments - Receivables Online Product Delivery, you will play a pivotal role in our Product Portfolio & Delivery team, based in our vibrant Chicago office. This position offers the opportunity to navigate through and solve complex challenges in a dynamic environment, contributing to the evolution of our global payments infrastructure. You will work on cutting-edge online receivables products that empower clients to manage cash flow efficiently, leveraging JP Morgan Chase's unparalleled scale and technology to deliver seamless, secure experiences in the financial services industry. In this role, you will lead cross-functional teams to design, develop, and launch features for our receivables online platforms, ensuring alignment with client needs and regulatory standards. Your days will involve collaborating with engineers, designers, and business leaders to prioritize enhancements, analyze performance data, and drive agile delivery cycles. At JP Morgan Chase, you will tackle real-world problems like optimizing payment processing speeds and enhancing fraud detection in receivables, all while fostering innovation in a supportive, high-impact culture that values diverse perspectives and bold ideas. We seek a proactive leader passionate about financial technology, with the ability to thrive in ambiguity and deliver results that matter. Joining JP Morgan Chase means becoming part of a legacy of excellence, where your contributions directly impact millions of clients worldwide. This Senior Associate position not only offers professional growth through mentorship and advanced training but also the chance to shape the next generation of payments solutions in one of the world's leading financial institutions.

Key Responsibilities

• Lead the delivery of online receivables products, ensuring seamless integration with JP Morgan Chase's global payments ecosystem
• Collaborate with product managers, engineers, and designers to define and prioritize features for receivables online platforms
• Navigate complex technical and business challenges in a dynamic environment, driving innovative solutions for client needs
• Conduct market analysis and competitive research to enhance product offerings in the payments portfolio
• Manage agile sprints, track progress using tools like Jira, and ensure on-time delivery of product releases
• Engage with internal stakeholders and external clients to gather requirements and validate product functionality
• Monitor product performance metrics, identify bottlenecks, and implement data-driven optimizations
• Ensure compliance with financial regulations and security standards throughout the product development lifecycle
• Mentor junior team members and foster a culture of continuous improvement within the product delivery team
• Contribute to strategic planning for the Product Portfolio & Delivery category, aligning with JP Morgan Chase's broader digital transformation goals

Required Qualifications

• Bachelor's degree in Computer Science, Finance, Business Administration, or a related field
• Minimum of 5 years of experience in product delivery, agile methodologies, or software development within the financial services industry
• Proven track record in managing end-to-end product lifecycle for digital payment or receivables solutions
• Strong understanding of payments processing, receivables management, and online banking platforms
• Experience with stakeholder management across cross-functional teams in a fast-paced corporate environment
• Knowledge of regulatory compliance standards such as PCI DSS, GDPR, and SOX in financial services
• Ability to analyze complex data and derive actionable insights for product improvements

Preferred Qualifications

• Master's degree in a relevant field or MBA
• Experience with cloud-based platforms like AWS or Azure in financial applications
• Prior work at a major financial institution on payments or treasury management products
• Certification in Agile (e.g., Certified ScrumMaster) or Product Management (e.g., Pragmatic Institute)
• Familiarity with Java, Python, or similar programming languages for product prototyping

Required Skills

• Agile and Scrum methodologies
• Product lifecycle management
• Stakeholder communication and collaboration
• Data analysis and metrics interpretation
• Payments and receivables domain knowledge
• Regulatory compliance in finance
• Problem-solving in complex environments
• Project management tools (e.g., Jira, Confluence)
• User experience (UX) design principles
• SQL and database querying
• API integration and microservices architecture
• Risk assessment and mitigation
• Cross-functional team leadership
• Financial modeling and forecasting
• Adaptability to dynamic business needs

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Chicago facilities
• Flexible work arrangements including hybrid remote options

JP Morgan Chase is an equal opportunity employer.