Payments –Regulatory Change Management and Controls - Vice President

Location: Singapore, Singapore

Job Family: Program Management

About the Role

At JP Morgan Chase, we are at the forefront of the rapidly evolving payments landscape, innovating to deliver seamless, secure, and efficient solutions for our clients worldwide. As a Vice President Control Manager in the Global Regulatory and Data Enablement (GRDE) team, you will play a pivotal role in navigating regulatory complexities within our Payments business. Based in Singapore, this position offers the opportunity to make a significant impact by ensuring our operations remain compliant and resilient amid global regulatory shifts. You will work closely with diverse teams to safeguard the integrity of our payment systems, from real-time transactions to cross-border remittances, in one of Asia's most dynamic financial hubs. Your core responsibilities will involve leading the regulatory change management process, including horizon scanning for new regulations from bodies like the Monetary Authority of Singapore (MAS) and international standards such as ISO 20022. You will design and oversee control enhancements to mitigate risks, conduct thorough impact assessments on our payments infrastructure, and drive remediation efforts to align with evolving requirements. Collaborating with business leaders, technology experts, and compliance peers, you will embed robust governance into our operations, ensuring JP Morgan Chase maintains its reputation as a trusted partner in financial services. This role demands a proactive approach to anticipating regulatory challenges and fostering a culture of compliance within the Payments organization. In this high-visibility position, you will report to senior GRDE leadership and contribute to strategic initiatives that shape our response to the digital payments revolution. Whether addressing anti-money laundering (AML) directives or data privacy regulations like GDPR's APAC equivalents, your expertise will directly influence the scalability and security of our global payments network. JP Morgan Chase values innovation and integrity, providing you with the tools, resources, and collaborative environment to excel. Join us to advance your career while contributing to the future of finance in a role that combines technical depth with strategic influence.

Key Responsibilities

• Lead the identification, assessment, and implementation of regulatory changes impacting JP Morgan Chase's payments business in the APAC region
• Develop and maintain robust control frameworks to ensure compliance with evolving regulations in payments and transaction services
• Collaborate with GRDE (Global Regulatory and Data Enablement) teams to monitor regulatory developments and translate them into actionable control enhancements
• Conduct gap analyses and remediation plans for regulatory requirements, ensuring timely execution and reporting to senior management
• Partner with business lines, technology, and operations to integrate regulatory controls into payment processing systems and workflows
• Oversee the documentation, testing, and validation of controls to mitigate risks in regulatory change management
• Provide advisory support on regulatory impacts to payments products, including cross-border transactions and digital wallets
• Facilitate training and awareness programs for stakeholders on regulatory compliance in the payments landscape
• Report on control effectiveness and regulatory adherence metrics to JP Morgan's governance committees
• Drive continuous improvement initiatives to enhance the resilience of payments controls against regulatory shifts

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• Minimum of 7-10 years of experience in regulatory compliance, risk management, or control functions within the financial services industry
• Proven track record in managing regulatory change programs, particularly in payments and transaction banking
• Strong understanding of global regulatory frameworks such as Basel III, PSD2, and Singapore MAS guidelines
• Experience in developing and implementing control frameworks for regulatory reporting and compliance
• Ability to collaborate with cross-functional teams including legal, operations, and technology
• Professional certifications such as CRCM (Certified Regulatory Compliance Manager) or equivalent

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or relevant regulatory certifications
• Prior experience at a major global bank like JP Morgan Chase in payments or treasury services
• Knowledge of emerging payment technologies such as real-time payments and blockchain
• Experience leading regulatory remediation projects in an APAC context
• Fluency in English and Mandarin, with familiarity in Singapore's financial ecosystem

Required Skills

• Regulatory compliance expertise
• Risk assessment and management
• Program and project management
• Stakeholder engagement and communication
• Analytical and problem-solving abilities
• Knowledge of payments systems and protocols
• Control framework design and implementation
• Data analysis and reporting
• Cross-functional collaboration
• Attention to detail and accuracy
• Adaptability to regulatory changes
• Leadership and team influence
• Proficiency in Microsoft Office Suite and regulatory tools
• Understanding of financial regulations in APAC
• Strategic thinking and foresight

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial planning services
• Flexible work arrangements, including hybrid options in Singapore
• Global mobility support and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.