Payments Regulatory Reporting Operations – Quality & Standards and Regulatory Engagements - Vice President

Location: Ciudad De Mexico, Mexico

Job Family: Specialty Operations

About the Role

At JPMorgan Chase, we are at the forefront of redefining the future of financial services, and our Payments Regulatory Reporting Operations team plays a pivotal role in ensuring our global payments infrastructure remains compliant and resilient. As a Vice President in Payments Regulatory Reporting Operations – Quality & Standards and Regulatory Engagements, based in Ciudad de Mexico, Mexico, you will lead efforts to maintain the highest standards of quality in our regulatory reporting processes while spearheading engagements with key regulatory bodies. This role within our Specialty Operations category demands a strategic leader who can navigate complex regulatory environments, drive operational excellence, and contribute to the firm's commitment to ethical banking practices in the dynamic Latin American market. Your primary focus will be on establishing and enforcing robust quality control frameworks for payments reporting, identifying potential risks, and implementing remediation strategies to safeguard JP Morgan Chase's operations. You will manage interactions with regulators such as the Banco de México (Banxico) and Comisión Nacional Bancaria y de Valores (CNBV), preparing detailed reports, responding to inquiries, and ensuring timely compliance with evolving international standards like those from the Basel Committee and FATF. Collaborating closely with global teams, you will integrate best practices from across the firm, leveraging JPMorgan's advanced technology platforms to streamline reporting and enhance accuracy in high-volume transaction environments. In this influential position, you will mentor a talented team, foster a culture of continuous improvement, and provide executive-level insights on regulatory trends impacting payments innovation, including real-time payments and cross-border transactions. Joining JPMorgan Chase means becoming part of a world-class institution that values integrity, innovation, and inclusion, offering you the opportunity to shape the future of financial regulatory operations while advancing your career in a supportive, high-impact setting.

Key Responsibilities

• Lead the quality control and standards framework for payments regulatory reporting operations, ensuring accuracy and compliance with internal and external standards
• Manage end-to-end regulatory engagements, including preparation for audits, examinations, and interactions with regulators such as Banxico and CNBV in Mexico
• Oversee the development and implementation of quality assurance processes to mitigate risks in payments reporting
• Collaborate with cross-functional teams, including compliance, legal, and technology groups, to align on regulatory requirements and reporting obligations
• Monitor and analyze regulatory changes impacting payments operations, providing strategic advice to senior leadership at JP Morgan Chase
• Drive continuous improvement initiatives in reporting processes, leveraging data analytics to enhance efficiency and reduce errors
• Mentor and develop a team of analysts and specialists in quality standards and regulatory best practices
• Prepare and present regulatory reports, findings, and remediation plans to executive stakeholders
• Ensure adherence to JP Morgan Chase's Firmwide Control Standards and contribute to enterprise-wide risk management efforts
• Liaise with global payments teams to standardize reporting practices across regions, with a focus on Latin American operations

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 8-10 years of experience in regulatory reporting, compliance, or payments operations within the financial services industry
• Proven leadership experience in managing quality control processes and regulatory engagements at a senior level
• In-depth knowledge of global payments regulations, including those from the Federal Reserve, ECB, and local Mexican financial authorities
• Strong understanding of anti-money laundering (AML), know-your-customer (KYC), and sanctions compliance frameworks
• Experience with data analysis and reporting tools in a high-volume financial environment
• Fluency in English and Spanish, with excellent written and verbal communication skills

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or relevant certifications such as CRCM or CAMS
• Prior experience working at a major global bank like JP Morgan Chase in payments or operations roles
• Familiarity with JPMorgan's internal systems for regulatory reporting and risk management
• Experience leading cross-functional teams in international regulatory audits or examinations
• Knowledge of emerging technologies like blockchain or real-time payments in regulatory contexts

Required Skills

• Regulatory compliance expertise in payments and financial reporting
• Leadership and team management in high-stakes environments
• Data analysis and proficiency in tools like SQL, Excel, and Tableau
• Risk assessment and quality control methodologies
• Strong project management skills for regulatory initiatives
• Excellent communication and stakeholder engagement abilities
• Knowledge of financial regulations (e.g., SOX, Dodd-Frank, PSD2)
• Analytical thinking for complex problem-solving
• Attention to detail in auditing and reporting processes
• Adaptability to evolving regulatory landscapes
• Proficiency in Microsoft Office Suite and financial software
• Cross-cultural collaboration in multinational settings
• Strategic planning and process optimization
• Technical writing for regulatory documentation
• Crisis management during regulatory examinations

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements and relocation assistance for international roles

JP Morgan Chase is an equal opportunity employer.