Payroll Tax Operations, Vice Presisent

Location: Columbus, OH, United States

Job Family: HR Service Delivery

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in more than 60 countries, creating groundbreaking solutions for the world's most complex financial challenges. In our HR Service Delivery team, we're seeking a Payroll Tax Operations Vice President to lead US payroll tax operations in Columbus, OH. This pivotal role ensures seamless, compliant, and efficient payroll tax processes that support our 250,000+ employees and drive the firm's operational excellence in the competitive financial services landscape. As Vice President, you will spearhead all US payroll tax activities, from multi-state withholding and IRS filings to remittance and audit support. You'll collaborate closely with HR, Finance, and Tax teams to navigate complex regulatory environments, including evolving tax laws and SOX compliance mandates unique to the banking sector. Your leadership will focus on leveraging advanced technologies like AI and automation to streamline processes, reduce errors, and enhance scalability amid JPMorgan Chase's growth initiatives, such as mergers and digital transformations. Key to success in this role is your ability to foster a high-performing team culture while mitigating risks in a highly scrutinized industry. You'll analyze payroll tax data for strategic insights, present to executive leadership, and implement best practices that align with our commitment to integrity and innovation. This position offers the opportunity to impact one of the world's largest financial institutions, contributing to employee satisfaction and firm-wide efficiency in a dynamic, supportive environment.

Key Responsibilities

• Lead and oversee all aspects of US payroll tax operations, including withholding, reporting, and remittance for JPMorgan Chase's employee base
• Ensure 100% compliance with federal, state, and local tax laws, mitigating risks in a highly regulated financial services environment
• Develop and implement strategies for payroll tax process optimization, leveraging automation to enhance accuracy and efficiency
• Manage a team of payroll tax specialists, providing guidance on complex tax scenarios and fostering a culture of continuous improvement
• Collaborate with HR, Finance, and Legal teams to align payroll tax activities with broader organizational goals and SOX requirements
• Conduct regular audits and reconciliations of payroll tax accounts to maintain financial integrity and support internal/external audits
• Monitor legislative changes in tax laws and proactively update processes to ensure ongoing compliance for JPMorgan Chase
• Drive initiatives for cost reduction and scalability in payroll tax operations, supporting the firm's growth in the financial sector
• Prepare and present payroll tax reports to senior leadership, highlighting key metrics and potential risks
• Mentor junior staff and partner with external vendors to integrate best-in-class payroll tax solutions

Required Qualifications

• Bachelor's degree in Finance, Accounting, Human Resources, or a related field
• 8+ years of experience in payroll tax operations, with at least 3 years in a leadership role
• In-depth knowledge of US federal, state, and local payroll tax regulations, including IRS compliance and multi-state taxation
• Proven track record in managing payroll tax processes for large-scale organizations in the financial services sector
• Experience with payroll tax software and ERP systems such as Workday or ADP
• Strong understanding of SOX compliance and internal audit requirements in a regulated financial environment
• Ability to lead cross-functional teams and drive process improvements in high-volume payroll operations

Preferred Qualifications

• Advanced degree (MBA or Master's in Taxation) or relevant certifications like CPP or FPC
• Experience in global payroll tax operations, with exposure to international financial institutions
• Prior leadership role at a major bank or financial services firm, such as JPMorgan Chase or similar
• Familiarity with emerging technologies like AI-driven payroll automation and blockchain for tax reporting
• Demonstrated success in implementing payroll tax compliance programs during mergers or acquisitions

Required Skills

• Expertise in US payroll tax compliance and regulations
• Proficiency in payroll software (e.g., Workday, ADP, Oracle HCM)
• Strong analytical and problem-solving abilities for tax reconciliation
• Leadership and team management skills in a fast-paced environment
• Excellent communication and stakeholder engagement
• Knowledge of financial reporting standards (GAAP, SOX)
• Project management for process improvement initiatives
• Attention to detail and accuracy in high-volume data handling
• Adaptability to regulatory changes in the financial industry
• Risk assessment and mitigation expertise
• Technical skills in Excel, SQL, and data visualization tools
• Strategic thinking for operational excellence
• Cross-functional collaboration in HR and Finance
• Time management in deadline-driven payroll cycles
• Ethical decision-making in compliance-sensitive roles

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6% of eligible compensation
• Annual performance-based bonuses and long-term incentive programs tied to firm success
• Paid time off including vacation, sick days, and parental leave benefits
• Tuition reimbursement and professional development opportunities through JPMorgan Chase's learning programs
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers, wellness programs, and mental health support services
• Relocation assistance for eligible roles and flexible work arrangements in Columbus, OH

JP Morgan Chase is an equal opportunity employer.