Pension Calculation and Operations Analyst

Location: Newark, DE, United States

Job Family: HR Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to innovation and excellence in every aspect of our operations. As a Pension Calculation and Operations Analyst in our HR Service Delivery team, you will play a pivotal role in managing retirement benefits for our valued employees. Based in Newark, DE, this position offers the opportunity to leverage your expertise in pension administration within a dynamic environment that supports one of the world's largest financial institutions. You will contribute to delivering high-quality pension services that align with our commitment to client excellence and regulatory compliance, ensuring seamless operations for our global workforce. In this role, you will be responsible for executing complex pension calculations, maintaining accurate records, and providing insightful analysis to support strategic HR decisions. Working closely with cross-functional teams, you will navigate the intricacies of retirement plans, including defined benefit and defined contribution schemes, while adhering to stringent financial regulations such as ERISA and IRS requirements. Your work will directly impact employee satisfaction and the firm's overall financial health, as you identify opportunities to streamline processes and mitigate risks in pension operations. We seek a detail-oriented professional passionate about the financial services industry, with a strong foundation in benefits administration. At JP Morgan Chase, you will have access to cutting-edge tools, ongoing training, and a collaborative culture that fosters growth. Join us to advance your career while helping shape the future of HR service delivery in a top-tier organization dedicated to innovation and integrity.

Key Responsibilities

• Perform accurate pension benefit calculations for eligible employees and retirees using proprietary JP Morgan systems
• Review and verify pension data inputs, ensuring compliance with ERISA, IRS, and company policies
• Collaborate with HR teams and external vendors to resolve pension-related inquiries and discrepancies
• Conduct periodic audits of pension records to maintain data integrity and regulatory adherence
• Generate reports on pension liabilities and projections for senior management in the financial services division
• Support the implementation of pension plan changes and system enhancements
• Provide exceptional client service to internal stakeholders, delivering timely and accurate pension information
• Monitor and update pension operations processes to improve efficiency and reduce errors
• Assist in training junior team members on pension calculation methodologies
• Contribute to risk management by identifying potential issues in pension fund operations

Required Qualifications

• Bachelor's degree in Finance, Accounting, Human Resources, or a related field
• Minimum of 2-3 years of experience in pension administration, benefits operations, or financial services HR
• Strong understanding of pension regulations, including ERISA and IRS guidelines
• Proficiency in pension calculation software and Microsoft Excel for data analysis
• Demonstrated ability to handle sensitive financial and employee data with confidentiality
• Experience in operational processes within a large financial institution

Preferred Qualifications

• Certified Pension Professional (CPP) or equivalent certification
• Knowledge of JP Morgan Chase's internal HR systems and tools
• Prior experience in a global financial services environment
• Advanced degree in Finance or Actuarial Science
• Familiarity with retirement plan compliance and auditing

Required Skills

• Pension calculation and actuarial analysis
• Proficiency in Excel and financial modeling tools
• Knowledge of ERISA and retirement plan regulations
• Data analysis and reporting
• Attention to detail and accuracy
• Problem-solving and analytical thinking
• Communication and stakeholder management
• Time management in fast-paced environments
• Compliance and risk assessment
• Team collaboration and leadership
• Adaptability to regulatory changes
• Confidentiality handling
• Process improvement and automation
• Customer service orientation
• Technical aptitude with HRIS systems

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Newark, DE
• Parental leave and family benefits tailored for financial services professionals

JP Morgan Chase is an equal opportunity employer.