Principal Technical Program Manager - Vendor Management

Location: Jersey City, NJ, United States

Job Family: Technical Program Delivery

About the Role

At JPMorgan Chase & Co., one of the world's leading financial services firms, we are seeking a Principal Technical Program Manager - Vendor Management to join our Global Technology team in Jersey City, NJ. In this pivotal role, you will spearhead vendor consolidation and optimization initiatives for hardware and software across our expansive technology infrastructure. Your efforts will directly contribute to strategic cost savings, enabling the firm to maintain its competitive edge in the dynamic financial services landscape. As a key player in our Technical Program Delivery category, you will navigate complex vendor ecosystems, ensuring seamless integration and compliance with stringent regulatory requirements such as those from the SEC and international banking standards. Reporting to the Head of Vendor Strategy, you will lead multifaceted programs that involve assessing current vendor portfolios, identifying inefficiencies, and driving rationalization to reduce costs without compromising service quality. This includes negotiating with top-tier vendors, managing SLAs, and mitigating risks in a global environment where technology underpins critical banking operations like trading platforms, risk management systems, and customer data security. Collaboration with diverse teams—spanning procurement, IT engineering, finance, and legal—will be essential to align initiatives with JPMorgan Chase's broader goals of innovation and operational excellence. Your ability to deliver measurable outcomes, such as multimillion-dollar savings, will be central to enhancing our technological resilience and supporting sustainable growth. The ideal candidate thrives in a high-pressure, fast-evolving setting, leveraging deep expertise in technical program delivery to foster vendor partnerships that drive efficiency. At JPMorgan Chase, we value diverse perspectives and offer a supportive culture that empowers you to innovate while providing robust professional development opportunities. Join us to shape the future of financial technology and make a lasting impact on a global scale.

Key Responsibilities

• Lead end-to-end vendor consolidation initiatives for hardware and software across Global Technology, identifying redundancies and negotiating optimized contracts to achieve strategic cost savings
• Collaborate with cross-functional teams, including procurement, legal, and engineering, to develop and execute vendor management strategies aligned with JPMorgan Chase's business objectives
• Conduct vendor performance assessments, risk evaluations, and compliance audits to ensure adherence to financial regulations and internal policies
• Drive optimization programs by analyzing current vendor portfolios, recommending rationalization opportunities, and implementing cost-effective alternatives
• Manage program budgets, timelines, and resources for multiple concurrent initiatives, reporting progress to senior leadership
• Facilitate stakeholder engagement and change management to minimize disruptions during vendor transitions in a high-volume financial services environment
• Identify emerging vendor technologies and trends to support innovation in JPMorgan Chase's global technology infrastructure
• Develop metrics and KPIs to measure the success of vendor management programs, focusing on cost reduction, efficiency, and service quality
• Mentor junior program managers and contribute to the continuous improvement of vendor governance processes

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred
• 10+ years of experience in technical program management, with a focus on vendor management and IT procurement in a large-scale enterprise environment
• Proven track record of leading vendor consolidation and optimization projects that deliver measurable cost savings in financial services or technology sectors
• Strong understanding of hardware and software vendor ecosystems, including contract negotiation, SLAs, and compliance with regulatory standards like SOX and GDPR
• Experience managing cross-functional teams in a global organization, with expertise in agile methodologies and program governance
• Demonstrated ability to handle complex, high-stakes projects involving multimillion-dollar budgets in the financial industry
• Excellent communication skills to interface with senior executives, vendors, and stakeholders

Preferred Qualifications

• Experience in the banking or financial services industry, particularly with global technology infrastructure
• PMP, PgMP, or similar certification in project/program management
• Knowledge of cloud computing vendors (e.g., AWS, Azure) and hybrid IT environments
• Prior exposure to risk management and cybersecurity in vendor relationships
• MBA or advanced degree in finance or technology management

Required Skills

• Technical program management
• Vendor negotiation and contract management
• Cost optimization and budgeting
• Agile and waterfall methodologies
• Risk assessment and compliance
• Stakeholder communication
• Data analysis and reporting
• Cross-functional team leadership
• Financial services regulations knowledge
• Hardware/software procurement expertise
• Change management
• Strategic planning
• Problem-solving
• Attention to detail
• Adaptability in fast-paced environments

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements and hybrid work options in Jersey City

JP Morgan Chase is an equal opportunity employer.