Product Delivery Associate-Card Pricing

Location: Mumbai, Maharashtra, India

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in India, powering innovation in payments, lending, and card products. The Product Delivery Associate - Card Pricing role within our Product Portfolio & Delivery team in Mumbai plays a pivotal part in ensuring seamless execution of card pricing strategies that drive customer value and business growth. In this position, you will facilitate the delivery of pricing enhancements for our credit and debit card portfolios, navigating complex challenges in a highly regulated environment. Your work will directly impact how we price products to balance profitability, risk, and customer satisfaction, leveraging JP Morgan's cutting-edge technology and data-driven insights. Key to success in this role is your ability to overcome delivery hurdles by managing dependencies across product, technology, risk, and operations teams. You will participate actively in change management, from planning pricing model updates to rolling out features that comply with RBI regulations and global standards. Expect to collaborate on agile projects, conduct thorough impact analyses, and ensure timely resolutions to keep our card products competitive in the Indian market. This role offers exposure to sophisticated financial tools and the opportunity to contribute to initiatives that serve millions of customers worldwide. Joining JP Morgan Chase means becoming part of a culture that values integrity, innovation, and inclusion. We provide robust support for your professional growth, including access to world-class training and mentorship. If you thrive in a dynamic setting and have a passion for financial product delivery, this position in Mumbai offers a rewarding path to advance your career in one of the industry's most respected organizations.

Key Responsibilities

• Facilitate the end-to-end delivery of card pricing products by identifying and overcoming operational challenges
• Manage dependencies between cross-functional teams, including product, technology, and compliance groups
• Participate in change management initiatives to ensure smooth implementation of pricing updates
• Collaborate with pricing analysts to develop and test new pricing models for credit cards
• Monitor product delivery timelines and escalate risks to senior leadership as needed
• Conduct impact assessments for pricing changes on customer segments and portfolio performance
• Support agile ceremonies such as sprint planning and retrospectives for card product initiatives
• Ensure adherence to JP Morgan Chase's risk management and regulatory standards in all deliveries
• Gather feedback from stakeholders to refine product delivery processes and improve efficiency
• Assist in the documentation and training for new pricing features rolled out to the team

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field
• 2-4 years of experience in product delivery, project management, or operations within the financial services industry
• Strong understanding of card pricing mechanisms, including interest rates, fees, and risk-based pricing models
• Proficiency in Agile methodologies and tools like Jira or Confluence for tracking product delivery
• Experience with change management processes in a regulated financial environment
• Excellent analytical skills with the ability to handle dependencies and resolve cross-functional challenges
• Ability to work in a fast-paced, global team environment

Preferred Qualifications

• MBA or advanced certification in financial services (e.g., CFA Level 1)
• Prior experience at a major bank like JP Morgan Chase in card products or pricing operations
• Knowledge of regulatory compliance standards such as PCI DSS or RBI guidelines for Indian markets
• Familiarity with data analytics tools for pricing optimization in credit card portfolios
• Experience in stakeholder management across product, technology, and risk teams

Required Skills

• Product delivery management
• Agile and Scrum methodologies
• Card pricing and financial modeling
• Change management processes
• Stakeholder communication
• Risk assessment and mitigation
• Data analysis and reporting
• Regulatory compliance in finance
• Cross-functional collaboration
• Problem-solving and dependency resolution
• Project tracking tools (e.g., Jira, MS Project)
• Analytical thinking for pricing optimization
• Attention to detail in financial services
• Adaptability in dynamic environments
• Strong organizational skills

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan's global standards
• Comprehensive health insurance coverage including medical, dental, and wellness programs
• Retirement savings plan with employer matching contributions
• Paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements, including hybrid options in Mumbai
• Access to on-site fitness centers and employee assistance programs

JP Morgan Chase is an equal opportunity employer.