Product Delivery Associate - Trust & Security

Location: Wilmington, DE, United States

Job Family: Product Portfolio & Delivery

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, and our Product Delivery Associates in Trust & Security play a pivotal role in safeguarding our clients' assets while driving business growth. As a Product Delivery Associate - Trust & Security in Wilmington, DE, you will join a dynamic team focused on fraud management, where you'll foresee risks, solve intricate challenges, and innovate beyond conventional norms to deliver secure, reliable products. This role within the Product Portfolio & Delivery category offers the opportunity to contribute to world-class banking solutions that protect millions of customers and support JPMorgan Chase's position as a global leader in financial services. In this position, you will collaborate with cross-functional teams including engineers, compliance experts, and product managers to integrate robust trust and security measures into our offerings. You'll analyze emerging fraud threats in the financial landscape, leveraging data-driven insights to develop proactive defenses that align with regulatory standards and our firm's unwavering commitment to client trust. Whether enhancing authentication protocols for digital banking or streamlining secure transaction processes, your work will directly impact the safety and efficiency of services used by individuals, businesses, and institutions worldwide. JPMorgan Chase values innovation and empowers associates to push boundaries in a supportive, inclusive environment. You'll thrive in an agile setting, participating in sprints to deliver high-impact solutions while continuously learning through our renowned development programs. If you have a passion for cybersecurity in finance and a drive to make a difference, this role provides the platform to advance your career at one of the most influential banks in the world, all while enjoying competitive benefits and opportunities for growth in Wilmington, DE.

Key Responsibilities

• Collaborate with product teams to deliver secure trust and security solutions that mitigate fraud risks in JPMorgan Chase's financial products
• Identify and foresee potential security threats, developing proactive strategies to protect client assets and data
• Solve complex challenges in fraud management by innovating beyond standard protocols and leveraging emerging technologies
• Work closely with engineering, compliance, and risk management teams to ensure seamless product delivery
• Monitor and analyze fraud patterns using data analytics tools to enhance detection and prevention mechanisms
• Contribute to the development of policies and procedures that align with JPMorgan Chase's commitment to client trust
• Support the integration of security features into new and existing banking platforms
• Participate in agile sprints and retrospectives to continuously improve product delivery processes
• Educate stakeholders on trust and security best practices within the financial services landscape

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• 2+ years of experience in product delivery, fraud management, or cybersecurity within the financial services industry
• Strong understanding of trust and security principles, including data privacy regulations like GDPR and CCPA
• Proven ability to analyze risks and implement fraud prevention strategies in a high-stakes banking environment
• Experience with agile methodologies and cross-functional team collaboration
• Familiarity with financial products and services, particularly in trust and estate management

Preferred Qualifications

• Advanced certification in cybersecurity (e.g., CISSP, CISM) or fraud examination (e.g., CFE)
• Experience working at a major financial institution like JPMorgan Chase or similar
• Knowledge of machine learning applications in fraud detection
• Prior involvement in regulatory compliance projects for banking operations

Required Skills

• Fraud detection and prevention techniques
• Risk assessment and management
• Agile product delivery methodologies
• Data privacy and compliance (GDPR, CCPA)
• Cybersecurity fundamentals
• Analytical problem-solving
• Cross-functional collaboration
• Innovation and creative thinking
• Financial services knowledge
• Machine learning basics for security applications
• Stakeholder communication
• Project management tools (e.g., Jira, Confluence)
• Regulatory awareness in banking
• Attention to detail
• Adaptability in fast-paced environments

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid office options in Wilmington, DE
• Access to global mobility programs and career advancement paths within the firm

JP Morgan Chase is an equal opportunity employer.