Product Delivery Manager

Location: LONDON, LONDON, United Kingdom

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Product Delivery Manager in our Product Portfolio & Delivery team based in London, you will play a pivotal role in driving the successful launch and management of financial products that power our investment banking and asset management divisions. This position requires a strategic leader who can navigate the complexities of regulatory environments while ensuring efficient delivery of high-impact initiatives. You will report to the Head of Product Delivery and collaborate closely with technology, compliance, and business stakeholders to align product roadmaps with JP Morgan Chase's commitment to excellence and risk management. Your core responsibilities will include leading product delivery processes from ideation to deployment, managing change activities to minimize disruptions, and ensuring all initiatives comply with stringent UK and EU regulations such as those enforced by the FCA. You will oversee timelines and resources for multiple projects, leveraging agile practices to boost efficiency and adapt to market demands in the dynamic financial services landscape. By identifying opportunities for process improvements, you will contribute to enhancing the overall product portfolio, ultimately supporting JP Morgan Chase's goal of delivering superior client experiences and sustainable growth. This role demands a blend of technical acumen and soft skills, including strong leadership to guide cross-functional teams and exceptional communication to engage senior executives. At JP Morgan Chase, we value diversity and inclusion, offering a supportive environment where your contributions can shape the future of finance. If you thrive in a high-stakes setting and are passionate about product innovation in banking, join us to make a meaningful impact on a global scale.

Key Responsibilities

• Lead end-to-end product delivery processes for financial products, ensuring seamless integration across JP Morgan Chase's global platforms
• Manage change management activities, including impact assessments and stakeholder communications in compliance with internal and regulatory standards
• Oversee regulatory compliance for all product initiatives, collaborating with legal and risk teams to mitigate potential exposures
• Develop and monitor project timelines, budgets, and resources to deliver high-quality outcomes within agreed parameters
• Drive efficiency improvements by identifying bottlenecks and implementing process optimizations in the product portfolio
• Facilitate cross-functional collaboration between technology, operations, and business units to align on delivery goals
• Conduct risk assessments and ensure adherence to JP Morgan Chase's risk management frameworks
• Provide regular reporting and updates to senior leadership on product delivery status and metrics
• Mentor junior team members and foster a culture of continuous improvement in product delivery practices

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• Minimum of 7 years of experience in product delivery or project management within the financial services industry
• Proven track record in managing regulatory compliance for financial products in a banking environment
• Experience leading cross-functional teams in agile or waterfall methodologies
• Strong understanding of change management processes in a highly regulated sector like banking
• Demonstrated ability to manage timelines and budgets for complex product initiatives
• Relevant certifications such as PMP, Agile Scrum Master, or PRINCE2

Preferred Qualifications

• Advanced degree (MBA or Master's) in Finance or related discipline
• Experience working at a global financial institution like JP Morgan Chase
• Knowledge of UK/EU financial regulations such as MiFID II or GDPR
• Prior exposure to digital transformation projects in investment banking
• Familiarity with product lifecycle management tools in fintech

Required Skills

• Project management expertise using tools like Jira, MS Project, or Confluence
• Regulatory knowledge in financial services (e.g., FCA, PRA guidelines)
• Agile methodologies and scrum framework proficiency
• Change management and stakeholder engagement skills
• Data analysis and reporting using Excel, Tableau, or similar
• Risk assessment and mitigation techniques
• Leadership and team motivation abilities
• Communication skills for executive presentations
• Problem-solving in complex, fast-paced environments
• Financial product knowledge (e.g., trading platforms, wealth management tools)
• Technical aptitude with APIs, cloud services (AWS/Azure), and fintech integrations
• Time management and prioritization under pressure
• Adaptability to evolving regulatory landscapes
• Collaboration across multicultural, global teams

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Generous pension contributions and retirement savings plans
• Flexible working arrangements, including hybrid remote options in London
• Professional development programs and tuition reimbursement for certifications
• Employee stock purchase plans and financial wellness resources
• Paid time off, including vacation, sick leave, and parental leave
• Access to on-site fitness facilities and wellness programs at JP Morgan Chase offices

JP Morgan Chase is an equal opportunity employer.