Product Delivery Manager Vice President

Location: LONDON, LONDON, United Kingdom

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. As a Product Delivery Manager Vice President in our Product Portfolio & Delivery team based in London, you will play a pivotal role in driving the successful execution of complex financial products and initiatives that power our clients' success in the competitive European markets. This position requires a strategic leader who can navigate the intricacies of regulatory landscapes while fostering innovation and efficiency in product delivery. You will report to the Head of Product Delivery for EMEA and collaborate closely with global teams to align on firm-wide priorities, ensuring that our solutions meet the highest standards of reliability, security, and compliance in the financial services industry. In this role, you will lead cross-functional teams through the full product delivery lifecycle, from ideation to deployment and ongoing optimization. Key focus areas include managing change across diverse stakeholder groups, mitigating risks associated with financial regulations such as MiFID II and PSD2, and leveraging agile practices to accelerate time-to-market for products like digital payment platforms and risk analytics tools. You will be responsible for overseeing timelines and budgets for high-impact projects, implementing process enhancements to boost operational efficiency, and providing executive-level reporting on delivery metrics. Your ability to balance strategic oversight with hands-on leadership will be crucial in supporting JP Morgan Chase's commitment to technological advancement and client-centric innovation. We seek a seasoned professional with deep expertise in financial services delivery, passionate about transforming challenges into opportunities for growth. Joining JP Morgan Chase means becoming part of a collaborative culture that values diversity, inclusion, and professional development. This Vice President-level opportunity offers exposure to senior leadership and the chance to influence the future of global finance from our vibrant London office.

Key Responsibilities

• Lead end-to-end product delivery processes for JP Morgan Chase's portfolio of financial products, ensuring seamless integration across business lines
• Manage organizational change initiatives to support the adoption of new technologies and processes in compliance with firm-wide standards
• Oversee project timelines, resource allocation, and risk mitigation to deliver initiatives on time and within budget
• Ensure all delivery activities adhere to regulatory and compliance requirements, including anti-money laundering (AML) and data privacy standards
• Collaborate with stakeholders across Product, Technology, Risk, and Compliance teams to enhance operational efficiency and drive innovation
• Monitor and report on key performance indicators (KPIs) for product delivery, identifying opportunities for process improvements
• Facilitate agile ceremonies and coach teams on best practices to accelerate delivery in a dynamic financial services environment
• Conduct post-implementation reviews to capture lessons learned and refine future delivery strategies
• Drive the implementation of efficiency-enhancing tools and methodologies, such as automation and AI-driven analytics
• Represent the Product Portfolio & Delivery team in executive forums, providing insights on delivery status and strategic impacts

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or Master's) preferred
• Minimum of 8-10 years of experience in product delivery, project management, or agile methodologies within the financial services industry
• Proven track record of leading cross-functional teams in delivering complex financial products or technology initiatives
• Strong understanding of regulatory compliance requirements in banking, including GDPR, FCA regulations, and Basel III
• Experience with change management frameworks such as Prosci or ADKAR in a fast-paced financial environment
• Demonstrated ability to manage budgets exceeding $5M and timelines for enterprise-level projects
• Certification in PMP, Agile (Scrum Master or SAFe), or equivalent project management credentials

Preferred Qualifications

• Experience working at a Tier 1 investment bank like JP Morgan Chase
• Knowledge of capital markets, payments, or wealth management products
• Familiarity with cloud technologies (AWS, Azure) and DevOps practices in financial services
• Previous leadership role in digital transformation initiatives within fintech
• Fluency in additional languages relevant to European markets, such as French or German

Required Skills

• Expertise in Agile and Scrum methodologies
• Proficiency in project management tools like Jira, Confluence, or Microsoft Project
• Strong knowledge of financial regulations and compliance frameworks
• Excellent leadership and team management abilities
• Advanced analytical and problem-solving skills
• Effective communication and stakeholder engagement
• Change management and organizational transformation expertise
• Risk assessment and mitigation techniques
• Familiarity with financial product lifecycles (e.g., trading platforms, risk management systems)
• Technical acumen in software development and integration
• Budgeting and financial forecasting
• Data-driven decision making with tools like Tableau or Power BI
• Adaptability in a high-pressure, regulated environment
• Negotiation and conflict resolution
• Strategic thinking for portfolio optimization

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous 401(k) matching and pension contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Wellness programs including gym memberships and mental health support
• Flexible working arrangements with hybrid options in London

JP Morgan Chase is an equal opportunity employer.