Product Director - Executive Director

Location: LONDON, LONDON, United Kingdom

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative products that empower our clients worldwide. As a Product Director - Executive Director in our London office, you will play a pivotal role in shaping the product strategy for our digital banking and payments portfolio. Reporting to the Head of Product for Consumer & Community Banking, you will define the product roadmap, inspire a high-performing team of 20+ professionals, and monitor market trends to drive groundbreaking innovations that enhance client experiences and maintain our leadership in the global financial industry. This role demands a strategic visionary who thrives in a dynamic environment, leveraging JP Morgan's vast resources to deliver products that are secure, scalable, and compliant with stringent regulatory standards. Your primary focus will be on leading end-to-end product development cycles, from ideation and market validation to launch and iteration, ensuring alignment with JP Morgan Chase's commitment to technological excellence and customer-centricity. You will collaborate closely with engineering, design, risk, and compliance teams to build robust solutions that address evolving needs in areas like mobile banking, real-time payments, and sustainable finance. By analyzing data insights and global trends, you will identify opportunities to innovate, such as integrating AI-driven personalization or blockchain for secure transactions, all while mitigating risks in a highly regulated sector. Success in this role will be measured by your ability to accelerate product velocity, boost user adoption, and contribute to revenue growth in one of the world's largest financial institutions. We seek a leader with deep financial services expertise who can foster a culture of agility and inclusion within our diverse London team. This position offers the chance to influence JP Morgan Chase's global product strategy while benefiting from our unparalleled professional growth opportunities and collaborative ecosystem. If you are passionate about transforming financial services and ready to lead at an executive level, join us in building the next generation of banking innovations.

Key Responsibilities

• Define and execute the product roadmap for key financial services offerings, aligning with JP Morgan Chase's strategic goals in digital transformation
• Inspire and lead a high-performing team of product managers, designers, and engineers to foster innovation in banking products
• Monitor global market trends, competitor activities, and customer feedback to identify opportunities for product enhancements in areas like payments and wealth management
• Collaborate with cross-functional teams including risk, compliance, and technology to ensure products meet regulatory standards and deliver seamless user experiences
• Drive product discovery processes, including user research, prototyping, and MVP development for new financial solutions
• Analyze product performance metrics using tools like KPIs and A/B testing to optimize features and drive revenue growth
• Engage with senior executives and clients to gather requirements and advocate for product vision in the competitive financial landscape
• Oversee budgeting and resource allocation for product initiatives, ensuring alignment with JP Morgan's commitment to sustainable growth
• Champion a culture of continuous improvement and agility within the product organization to adapt to evolving fintech disruptions

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or equivalent) preferred
• 10+ years of experience in product management within the financial services industry, with a focus on digital banking or payments
• Proven track record of leading cross-functional teams to deliver innovative financial products from ideation to launch
• Deep understanding of regulatory environments in financial services, including UK FCA and EU regulations
• Experience in agile methodologies and product lifecycle management in a fast-paced fintech environment
• Strong analytical skills with proficiency in data-driven decision making for product strategy
• Ability to influence senior stakeholders and drive strategic initiatives in a global banking context

Preferred Qualifications

• Experience working at a major financial institution like JP Morgan Chase or similar
• Knowledge of emerging technologies such as AI, blockchain, or cloud computing in financial applications
• Previous leadership role in product innovation for consumer or commercial banking products
• Certification in product management (e.g., Pragmatic Institute or similar)

Required Skills

• Product strategy and roadmap development
• Financial services domain expertise (e.g., banking, payments, compliance)
• Agile and Scrum methodologies
• Data analytics and tools like SQL, Tableau, or Google Analytics
• User experience (UX) design principles
• Stakeholder management and executive communication
• Market research and competitive analysis
• Project management software (e.g., Jira, Asana)
• Regulatory knowledge in finance (FCA, GDPR)
• Leadership and team motivation
• Problem-solving in complex environments
• Innovation mindset for fintech trends
• Risk assessment in product decisions
• Cross-functional collaboration
• Strategic thinking and business acumen

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Flexible work arrangements, including hybrid options in London
• Access to on-site fitness centers, wellness programs, and employee assistance services

JP Morgan Chase is an equal opportunity employer.