Product Director - Payments - Exec Director

Location: LONDON, LONDON, United Kingdom

Job Family: Product Management

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in more than 100 markets, providing innovative solutions to clients across the corporate, financial, and personal sectors. As a Product Director - Payments - Exec Director in our Commercial & Investment Bank division, you will play a pivotal role in shaping the future of business banking. Based in London, this position reports to senior leadership and focuses on driving the development of cutting-edge payment technologies that empower businesses with seamless, secure, and efficient global transaction capabilities. You will lead initiatives to integrate advanced solutions like real-time payments, API-driven platforms, and digital treasury tools, all while navigating the complexities of international regulations and JPMorgan's commitment to client-centric innovation. In this executive-level role, you will own the end-to-end product strategy for payments offerings, collaborating closely with engineering, risk, compliance, and go-to-market teams to deliver products that meet the evolving needs of corporate clients. Responsibilities include defining product vision, prioritizing features based on market insights and customer feedback, and ensuring robust scalability and security in line with JPMorgan's high standards. You will leverage data-driven insights to measure success, iterate on products, and drive adoption, contributing to the firm's leadership in the payments ecosystem. This role demands a strategic thinker who can balance innovation with operational excellence in a fast-paced, regulated environment. JPMorgan Chase values diversity and inclusion, offering a collaborative culture where your expertise can make a tangible impact on global finance. Join us to lead transformative payments solutions that power next-generation banking for businesses, with opportunities for career growth in one of the world's most respected financial institutions.

Key Responsibilities

• Lead the strategy, roadmap, and execution for payments products aimed at business banking clients, driving innovation in next-generation solutions
• Collaborate with engineering, design, and compliance teams to develop and launch secure, scalable payment technologies
• Analyze market trends, customer needs, and competitive landscapes to identify opportunities for product enhancement in global payments
• Oversee product lifecycle from ideation to deployment, ensuring alignment with JPMorgan Chase's risk and regulatory standards
• Partner with sales and client-facing teams to translate business requirements into technical specifications for payment platforms
• Monitor product performance metrics, using data analytics to optimize user experience and drive adoption among corporate clients
• Foster innovation by exploring emerging technologies like APIs, open banking, and digital wallets for B2B payments
• Manage stakeholder relationships across JPMorgan's global operations to ensure seamless integration of payment solutions
• Mentor junior product managers and contribute to the broader payments strategy within the Commercial & Investment Bank

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or Master's) preferred
• 10+ years of experience in product management, with at least 5 years focused on payments, fintech, or financial services products
• Proven track record of leading cross-functional teams to deliver innovative payment solutions in a regulated environment
• Deep understanding of global payment systems, including SWIFT, SEPA, real-time payments, and emerging technologies like blockchain
• Experience in agile methodologies and product lifecycle management within large-scale financial institutions
• Strong knowledge of regulatory compliance in payments (e.g., PSD2, GDPR, AML) and risk management practices

Preferred Qualifications

• Experience at a major bank or fintech company like JPMorgan Chase, Visa, or Mastercard
• Background in developing B2B payment platforms or treasury management solutions
• Familiarity with cloud-based architectures (e.g., AWS, Azure) for scalable payment systems
• MBA from a top-tier institution with a focus on finance or technology

Required Skills

• Product strategy and roadmap development
• Payments domain expertise (e.g., ACH, wire transfers, cross-border payments)
• Agile and Scrum methodologies
• Data analytics and KPI tracking (e.g., using SQL, Tableau)
• Regulatory knowledge in financial services (PSD2, PCI-DSS)
• Cross-functional leadership and stakeholder management
• Technical proficiency in APIs, microservices, and fintech integrations
• Customer-centric design thinking
• Risk assessment and compliance management
• Strategic planning and market analysis
• Communication and presentation skills
• Innovation in emerging tech (blockchain, AI in payments)
• Project management tools (Jira, Confluence)
• Global team collaboration
• Problem-solving in high-pressure environments

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous 401(k) matching and retirement savings plans
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JPMorgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Hybrid work model with flexibility for work-life balance in London
• Access to global mobility programs and career advancement within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.