Product Manager

Location: Bengaluru, Karnataka, India

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative products that empower millions of customers worldwide. As a Product Manager in our Bengaluru office, you will play a pivotal role in leading the development of cutting-edge digital solutions tailored to the evolving needs of retail banking, wealth management, and payment ecosystems. With your advanced expertise in product development, design, and data analytics, you will drive initiatives that enhance customer experiences while navigating the complexities of the financial industry. This position offers the opportunity to work on high-impact projects in a collaborative, global environment, contributing to JP Morgan's mission of delivering superior value in a dynamic market like India. Your core responsibilities will include spearheading the product lifecycle from ideation to deployment, conducting rigorous customer research to uncover insights specific to financial behaviors, and leveraging data analytics to inform decisions that boost engagement and efficiency. You will collaborate closely with multidisciplinary teams—including engineers, designers, and compliance experts—to build scalable products that adhere to stringent regulatory standards such as those set by the Reserve Bank of India (RBI) and global frameworks. By defining clear roadmaps and prioritizing features based on business outcomes, you will help shape JP Morgan Chase's portfolio, ensuring our offerings remain competitive against fintech disruptors and traditional banks alike. In this leadership role, you will foster innovation by monitoring industry trends, such as digital wallets and AI-driven personalization, and mentoring team members to cultivate a culture of excellence. Success in this position requires a deep commitment to understanding customer pain points in financial services, combined with the agility to adapt to fast-paced changes. Joining JP Morgan Chase means becoming part of a prestigious institution renowned for its stability and growth opportunities, where your contributions will directly impact the lives of customers across diverse markets.

Key Responsibilities

• Lead the end-to-end product development lifecycle for financial products, from concept to market launch, ensuring alignment with JP Morgan Chase's strategic goals
• Conduct in-depth customer research and analysis to identify unmet needs in areas like digital banking, payments, or investment tools
• Collaborate with design, engineering, and data teams to create user-centric solutions that drive engagement and revenue
• Utilize advanced data analytics to measure product performance, iterate on features, and optimize for key metrics like user retention and transaction volume
• Define product roadmaps and prioritize features based on business impact, customer feedback, and market trends in the financial services sector
• Ensure products comply with financial regulations and internal risk management standards at JP Morgan Chase
• Partner with stakeholders across global teams to scale products for international markets, including India-specific adaptations
• Monitor competitive landscapes and emerging technologies to innovate within JP Morgan's portfolio
• Mentor junior product managers and foster a culture of innovation and customer obsession
• Present product strategies and performance insights to senior leadership to secure buy-in and resources

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; Master's degree preferred
• 5+ years of experience in product management, preferably in financial services or fintech
• Proven track record of leading product development cycles from ideation to launch
• Strong understanding of customer needs and experience conducting user research in a banking context
• Proficiency in data analytics tools and methodologies for driving product decisions
• Experience with agile methodologies and cross-functional team collaboration
• Knowledge of regulatory compliance in financial services, such as GDPR, PCI-DSS, or RBI guidelines

Preferred Qualifications

• MBA or advanced certification in product management (e.g., Certified Scrum Product Owner)
• Experience working in global financial institutions like JP Morgan Chase
• Familiarity with AI/ML applications in financial products
• Prior exposure to digital banking platforms or payment systems
• Demonstrated success in launching products that enhance customer experience in wealth management or retail banking

Required Skills

• Product lifecycle management
• Customer journey mapping and user research
• Data analytics and visualization (e.g., SQL, Tableau, Google Analytics)
• Agile and Scrum methodologies
• Financial services domain knowledge (e.g., banking regulations, fintech trends)
• Cross-functional collaboration and stakeholder management
• Problem-solving and critical thinking
• Communication and presentation skills
• Technical proficiency in tools like Jira, Confluence, or Figma
• Strategic planning and roadmap development
• Risk assessment in financial products
• Innovation and adaptability to market changes
• Leadership and team motivation
• Quantitative analysis for product metrics
• Empathy for customer-centric design

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation philosophy
• Comprehensive health insurance coverage, including medical, dental, and vision plans for employees and dependents
• Retirement savings plan with company matching contributions to support long-term financial security
• Generous paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships, mental health support, and fitness challenges
• Flexible work arrangements, such as hybrid models, to promote work-life balance in Bengaluru
• Stock purchase plans and employee discounts on financial products and services

JP Morgan Chase is an equal opportunity employer.