Product Manager, Payments Data & Analytics

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative payments solutions. As a Product Manager, Payments Data & Analytics in our New York office, you will play a pivotal role in leading the creation of data-driven products that enhance our global payments platform. This position requires a deep commitment to understanding customer needs across retail, commercial, and investment banking segments, leveraging advanced product development, design principles, and analytics to deliver seamless, secure experiences. You will collaborate with diverse teams to build analytics tools that optimize transaction processing, detect fraud in real-time, and provide actionable insights for our clients worldwide, all while adhering to the highest standards of regulatory compliance in the financial industry. In this leadership role, you will own the end-to-end product lifecycle, from ideation and prototyping to launch and iteration, ensuring alignment with JP Morgan Chase's strategic goals of innovation and customer-centricity. You will conduct in-depth market analysis and user research to identify pain points in payments data handling, then translate those insights into robust product roadmaps. Working closely with data scientists, engineers, and business leaders, you will prioritize features that harness big data to improve efficiency, such as predictive analytics for payment trends or customized dashboards for treasury management. Your ability to navigate complex stakeholder environments and drive cross-functional execution will be key to scaling solutions that support our trillion-dollar payments volume. Joining JP Morgan Chase means becoming part of a dynamic team that values diversity, inclusion, and professional growth. This role offers the opportunity to impact millions of customers by advancing cutting-edge technologies in a secure, ethical framework. If you are passionate about blending product management with data analytics to transform the payments landscape, we invite you to bring your expertise to our organization and contribute to building the bank of the future.

Key Responsibilities

• Lead the development and execution of product strategy for payments data and analytics solutions, aligning with JP Morgan Chase's global payments ecosystem
• Collaborate with engineering, data science, and compliance teams to define product requirements and roadmaps
• Analyze customer feedback and market trends to identify opportunities for enhancing data analytics capabilities in payment processing
• Drive the design and implementation of analytics tools that provide actionable insights for fraud detection and transaction optimization
• Conduct A/B testing and performance metrics analysis to iterate on product features and ensure high user satisfaction
• Partner with stakeholders across retail banking and corporate finance to integrate data analytics into payment products
• Ensure products meet regulatory standards and contribute to JP Morgan Chase's commitment to secure, innovative financial services
• Mentor junior product managers and foster a culture of innovation within the payments organization
• Monitor competitive landscapes in fintech and payments to inform strategic decisions

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 5+ years of experience in product management, with a focus on payments, data analytics, or financial services
• Proven track record of leading cross-functional teams to deliver data-driven products in a fast-paced environment
• Strong understanding of customer needs and experience conducting user research and market analysis
• Experience with agile methodologies and product lifecycle management
• Knowledge of regulatory requirements in the financial services industry, such as PCI DSS and GDPR

Preferred Qualifications

• Master's degree in Business Administration (MBA) or Data Science
• Experience working at a major financial institution like JP Morgan Chase
• Familiarity with payment systems such as ACH, SWIFT, or real-time payments
• Certification in product management (e.g., Certified Scrum Product Owner)

Required Skills

• Product development lifecycle management
• Data analytics and visualization tools (e.g., Tableau, SQL)
• Customer journey mapping and user experience design
• Agile and Scrum methodologies
• Financial payments systems and protocols
• Regulatory compliance in banking (e.g., AML, KYC)
• Cross-functional team leadership
• Market research and competitive analysis
• Problem-solving and strategic thinking
• Communication and stakeholder management
• Python or R for data analysis
• Project management tools (e.g., Jira, Confluence)
• Risk assessment in financial products
• Innovation mindset for fintech solutions

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and leadership training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase offices
• Flexible work arrangements, including hybrid options in New York

JP Morgan Chase is an equal opportunity employer.