Product Manager, Vice President - AdTech & Customer Data Platform Solutions

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JPMorgan Chase, we are at the forefront of reimagining the future of financial services through innovative technology and data-driven solutions. As a Product Manager, Vice President in AdTech & Customer Data Platform Solutions, you will lead the charge in developing cutting-edge marketing technologies that enhance customer experiences while navigating the complexities of the financial industry. Based in our dynamic New York office, you will own the full product lifecycle for platforms that power personalized advertising and robust customer data management, ensuring our solutions drive business growth and maintain the highest standards of regulatory compliance. This role offers the opportunity to collaborate with elite teams across marketing, engineering, and risk management, contributing to JPMorgan Chase's mission of empowering clients in an ever-evolving digital landscape. In this pivotal leadership position, you will define and execute product strategies that integrate advanced AdTech tools with secure customer data platforms, enabling targeted campaigns that boost engagement for retail banking, wealth management, and investment services. You will work closely with cross-functional stakeholders to prioritize features, mitigate data privacy risks under frameworks like GDPR and SEC regulations, and leverage analytics to measure impact on key metrics such as customer lifetime value and campaign efficiency. Your expertise will be crucial in fostering innovation, such as AI-powered personalization, while upholding JPMorgan's commitment to ethical data use and cybersecurity in a highly regulated environment. Joining JPMorgan Chase means becoming part of a global leader where your contributions directly influence millions of customers and shape the intersection of finance and technology. We value diverse perspectives and provide the resources to thrive, from state-of-the-art tools to ongoing professional development. If you are a strategic thinker passionate about AdTech and data solutions in financial services, this role is your chance to drive meaningful impact at one of the world's most admired firms.

Key Responsibilities

• Own the end-to-end product lifecycle for AdTech and Customer Data Platform solutions, from ideation to launch and iteration
• Collaborate with engineering, data science, marketing, and compliance teams to define product roadmaps aligned with JPMorgan Chase's strategic goals
• Drive innovation in personalized marketing experiences while ensuring adherence to financial regulations and data security standards
• Conduct market research and competitive analysis to identify opportunities in AdTech for enhancing customer engagement in banking services
• Define and track key performance indicators (KPIs) for product success, such as customer acquisition, retention, and ROI on marketing campaigns
• Lead stakeholder engagement with internal partners and external vendors to integrate cutting-edge AdTech tools into JPMorgan's ecosystem
• Champion data privacy and ethical AI practices in all product decisions, mitigating risks in the financial services landscape
• Mentor junior product managers and foster a culture of innovation within the team
• Present product updates and strategies to senior leadership, influencing firm-wide digital transformation initiatives

Required Qualifications

• Bachelor's degree in Business, Computer Science, Marketing, or a related field; MBA or advanced degree preferred
• 8+ years of experience in product management, with a focus on AdTech, marketing technology, or customer data platforms
• Proven track record of leading cross-functional teams in the financial services industry, particularly in digital marketing or data-driven solutions
• Deep understanding of regulatory compliance in financial services, including data privacy laws like GDPR and CCPA
• Experience with agile methodologies and product lifecycle management in a high-stakes environment
• Strong analytical skills with proficiency in data analysis tools and metrics-driven decision making

Preferred Qualifications

• Experience working at a major financial institution or fintech company
• Knowledge of advertising ecosystems, including programmatic advertising and real-time bidding
• Familiarity with customer data platforms (CDPs) like Tealium, Segment, or Adobe Experience Platform
• Prior leadership role in launching data privacy-compliant marketing solutions

Required Skills

• Product roadmap development
• Agile and Scrum methodologies
• Data privacy and compliance (GDPR, CCPA)
• AdTech platforms (e.g., Google Ads, DSPs)
• Customer Data Platforms (CDPs)
• SQL and data analytics
• Market research and competitive analysis
• Cross-functional leadership
• Stakeholder management
• Strategic thinking and problem-solving
• Communication and presentation skills
• Financial services domain knowledge
• A/B testing and experimentation
• Vendor management
• Innovation and creativity

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Wellness programs with gym memberships and mental health support
• Employee stock purchase plan and financial planning services
• Flexible work arrangements and commuter benefits in New York

JP Morgan Chase is an equal opportunity employer.