Product Manager, Vice President - Digital Distribution

Location: New York, NY, United States

Job Family: Product

About the Role

At JP Morgan Chase, we are at the forefront of redefining the digital landscape in financial services, and we're seeking a Product Manager, Vice President - Digital Distribution to drive our mission forward. In this pivotal role based in New York, NY, you will lead the creation and optimization of digital channels that empower millions of customers to access our world-class wealth management, retail banking, and investment products seamlessly. Leveraging your deep expertise in product development, design, and data analytics, you will champion customer needs while navigating the complexities of the financial industry, ensuring our solutions are innovative, compliant, and scalable. As a Vice President, you will report to senior leadership and play a key role in shaping JP Morgan Chase's digital strategy, fostering partnerships across our global teams to deliver exceptional value in a competitive market. Your day-to-day will involve collaborating with engineers, designers, compliance experts, and business leaders to ideate, prototype, and launch digital distribution platforms, such as mobile apps and web portals, that enhance user engagement and streamline financial transactions. You will dive into customer data using advanced analytics tools to uncover insights, measure success through key metrics like adoption rates and retention, and iterate on features to address evolving needs in areas like personalized investing and secure digital onboarding. At JP Morgan Chase, compliance and risk management are paramount, so you will ensure all initiatives align with stringent regulatory frameworks while promoting a culture of innovation that keeps us ahead of fintech disruptors. This role offers the opportunity to make a tangible impact on how customers interact with one of the world's largest financial institutions, with access to cutting-edge resources and a collaborative environment that values diverse perspectives. If you are passionate about blending technology with finance to solve real-world problems, join us in building the future of digital distribution at JP Morgan Chase.

Key Responsibilities

• Lead the development and execution of digital distribution strategies for JP Morgan Chase's product offerings, focusing on enhancing customer access to financial services
• Collaborate with cross-functional teams including engineering, design, compliance, and sales to define product roadmaps and prioritize features
• Conduct market research and analyze customer data to identify unmet needs and opportunities in digital channels
• Oversee the design, prototyping, and testing of digital products to ensure they meet regulatory standards and user expectations
• Utilize data analytics to measure product performance, track KPIs, and iterate on features to improve user engagement and conversion rates
• Partner with senior stakeholders to align digital initiatives with JP Morgan Chase's broader business objectives in wealth management and retail banking
• Drive innovation in digital distribution, such as mobile apps, web platforms, and API integrations, to expand reach in the financial services ecosystem
• Mentor junior product managers and foster a culture of agile development within the team
• Ensure all digital products adhere to JP Morgan Chase's risk management and cybersecurity protocols

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or Master's) preferred
• 8+ years of experience in product management, with a focus on digital products in financial services or fintech
• Proven track record of leading cross-functional teams to deliver customer-centric digital solutions
• Strong understanding of regulatory requirements in the financial industry, including SEC, FINRA, and data privacy standards
• Experience with data analytics tools and methodologies to drive product insights and decision-making
• Demonstrated ability to manage end-to-end product lifecycle from ideation to launch and iteration

Preferred Qualifications

• Experience working at a major financial institution like JP Morgan Chase or similar
• Knowledge of digital distribution channels in wealth management or retail banking
• Certification in Agile/Scrum methodologies or product management (e.g., PMP, CSPO)
• Background in user experience (UX) design and A/B testing for digital platforms

Required Skills

• Product roadmap development and prioritization
• Data analytics and visualization (e.g., SQL, Tableau, Google Analytics)
• Agile methodologies and tools (e.g., Jira, Confluence)
• User experience (UX) and user interface (UI) design principles
• Financial services domain knowledge, including investments and banking products
• Stakeholder management and cross-functional collaboration
• Regulatory compliance in fintech (e.g., GDPR, CCPA)
• A/B testing and experimentation frameworks
• Strategic thinking and problem-solving
• Communication and presentation skills
• Project management and risk assessment
• Customer empathy and journey mapping
• Technical aptitude for APIs and digital platforms
• Leadership and team motivation
• Quantitative analysis for business metrics

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at JP Morgan Chase offices
• Flexible work arrangements, including hybrid remote options in New York

JP Morgan Chase is an equal opportunity employer.