Product Manager, Vice President - Family Deepening

Location: New York, NY, United States

Job Family: Product Development

About the Role

At JP Morgan Chase, we are redefining family banking by building integrated solutions that support families at every life stage—from saving for college to planning for retirement. As a Product Manager, Vice President in Family Deepening, you will play a pivotal role in accelerating our strategy to create cohesive experiences across our consumer banking, wealth management, and investment products. Based in our dynamic New York office, you will lead initiatives that deepen customer relationships, drive loyalty, and unlock new revenue streams in a competitive financial services landscape. This role demands a strategic thinker passionate about innovation, with a deep understanding of how evolving family needs intersect with digital banking trends. Your day-to-day will involve collaborating with diverse teams to ideate, prioritize, and launch features that simplify complex financial decisions for families. You'll leverage customer insights and data analytics to refine products like joint accounts, estate planning tools, and personalized advisory services, ensuring they align with JP Morgan Chase's commitment to trust and excellence. By fostering partnerships across lines of business, you'll champion agile development cycles to deliver high-impact solutions that enhance user satisfaction and compliance with industry regulations such as those from the SEC and CFPB. This position offers the opportunity to influence the future of family finance at one of the world's leading financial institutions. If you thrive in a fast-paced environment and are excited about using technology to empower families, join us in shaping the next generation of banking experiences at JP Morgan Chase.

Key Responsibilities

• Develop and execute the Family Banking strategy to create seamless, integrated experiences across Chase's consumer banking, wealth management, and investment lines of business
• Collaborate with cross-functional teams including design, engineering, compliance, and marketing to address evolving family financial needs such as education savings, home financing, and retirement planning
• Conduct market research and customer analysis to identify opportunities for deepening family relationships and increasing wallet share
• Define product roadmaps, prioritize features, and manage backlogs using agile practices to accelerate strategy implementation
• Partner with senior leaders to align product initiatives with JP Morgan Chase's broader goals in customer loyalty and revenue growth
• Monitor product performance through KPIs, user feedback, and analytics to iterate and optimize family deepening solutions
• Ensure all products comply with regulatory standards and enhance the overall customer experience in a secure banking environment
• Drive innovation by exploring emerging technologies like AI and personalization to tailor family banking offerings
• Lead workshops and presentations to evangelize the Family Deepening vision internally and externally

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 7+ years of experience in product management, preferably in financial services or banking
• Proven track record of leading cross-functional teams to deliver customer-centric products
• Strong understanding of family banking needs, wealth management, and integrated financial solutions
• Experience with agile methodologies and product lifecycle management
• Excellent communication and stakeholder management skills

Preferred Qualifications

• MBA or advanced degree in Finance or related field
• Experience in digital banking platforms or fintech innovations
• Knowledge of regulatory requirements in banking and wealth management
• Prior work at a major financial institution like JP Morgan Chase
• Familiarity with data analytics tools for customer insights

Required Skills

• Product strategy and roadmap development
• Agile and Scrum methodologies
• Customer journey mapping and UX design principles
• Financial services domain knowledge (banking, wealth management)
• Data analysis and interpretation using tools like SQL or Tableau
• Stakeholder management and cross-functional collaboration
• Problem-solving and critical thinking
• Communication and presentation skills
• Regulatory compliance awareness in finance
• Innovation and trend analysis in fintech
• Project management tools (e.g., Jira, Confluence)
• Market research and competitive analysis
• Leadership and team motivation
• Technical aptitude for integrating APIs and digital platforms
• Empathy for customer needs in family financial planning

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives at JP Morgan Chase offices
• Flexible work arrangements and hybrid work options in New York

JP Morgan Chase is an equal opportunity employer.