Product Operation Strategist-Senior Associate

Location: Plano, TX, United States

Job Family: Analytics Solutions & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering innovation and efficiency in banking operations. As a Product Operation Strategist-Senior Associate in our Analytics Solutions & Delivery team, you will play a pivotal role in a dynamic, consulting-style environment based in Plano, TX. Your primary focus will be to develop and execute actionable analytical solutions that drive operational efficiency across our product lines, including consumer banking, investment services, and corporate finance. Leveraging your expertise in financial analytics, you will identify bottlenecks, optimize workflows, and ensure seamless integration of data-driven insights to support JP Morgan's mission of delivering superior client experiences while maintaining rigorous compliance standards. In this senior associate role, you will collaborate closely with product managers, data scientists, and executive stakeholders to translate complex business challenges into strategic operational frameworks. You will conduct thorough analyses of performance metrics, simulate process improvements using advanced tools, and implement solutions that enhance scalability and reduce costs in our high-volume financial operations. Your work will directly impact key initiatives, such as streamlining transaction processing or enhancing risk assessment models, contributing to JP Morgan's reputation as an industry leader in technological and analytical excellence. We seek a strategic thinker with a passion for the financial services sector, capable of thriving in a fast-paced environment where innovation meets regulatory precision. This position offers the opportunity to grow within one of the world's most influential financial institutions, with exposure to cutting-edge projects that shape the future of banking. Join us in Plano, TX, to make a meaningful difference in how JP Morgan Chase operates and serves its global clientele.

Key Responsibilities

• Collaborate with product teams to identify operational inefficiencies and develop data-driven strategies for improvement
• Design and implement analytical models to optimize product lifecycle processes within JP Morgan's banking platforms
• Conduct in-depth analysis of financial data to support decision-making and risk mitigation
• Partner with consulting-style teams to execute actionable solutions that enhance efficiency and compliance
• Monitor key performance indicators (KPIs) for product operations and recommend enhancements
• Facilitate cross-functional workshops to align stakeholders on strategic initiatives
• Leverage advanced analytics tools to forecast trends and simulate operational scenarios
• Ensure all solutions adhere to JP Morgan's regulatory standards and data governance policies
• Prepare executive-level reports and presentations on operational strategies and outcomes
• Drive continuous improvement by integrating feedback loops into product operation workflows

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Data Analytics, or a related field
• Minimum of 5 years of experience in product operations, analytics, or consulting within the financial services industry
• Proven track record of developing and executing analytical solutions to drive operational efficiency
• Strong understanding of financial products, risk management, and regulatory compliance in banking
• Experience with data analysis tools and methodologies in a high-stakes financial environment
• Ability to collaborate with cross-functional teams including product managers, engineers, and stakeholders
• Excellent communication skills with the ability to present complex data insights to senior leadership

Preferred Qualifications

• Advanced degree (MBA or Master's in Analytics) with a focus on financial services
• Experience working at a major financial institution like JP Morgan Chase or similar
• Certification in data analytics (e.g., CFA, FRM, or Google Data Analytics)
• Prior exposure to agile methodologies and consulting frameworks in banking operations
• Knowledge of JP Morgan's internal tools and platforms for product strategy

Required Skills

• Proficiency in SQL and Python for data querying and analysis
• Expertise in data visualization tools like Tableau or Power BI
• Strong analytical thinking and problem-solving abilities
• Knowledge of financial modeling and forecasting techniques
• Experience with agile project management methodologies
• Excellent verbal and written communication skills
• Ability to handle large datasets and perform statistical analysis
• Familiarity with regulatory frameworks such as Dodd-Frank or Basel III
• Collaboration and stakeholder management skills
• Attention to detail in high-pressure financial environments
• Proficiency in Microsoft Excel and advanced spreadsheet functions
• Understanding of machine learning basics for predictive analytics
• Time management and prioritization in fast-paced settings
• Adaptability to evolving banking technologies and products
• Ethical judgment in data handling and compliance matters

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan locations
• Flexible work arrangements including hybrid options in Plano, TX

JP Morgan Chase is an equal opportunity employer.