Product Solutions Director, Digital Solutions

Location: Chicago, IL, United States

Job Family: Client Solutions

About the Role

At JPMorgan Chase, we are at the forefront of digital innovation in the financial services industry, empowering our clients with cutting-edge solutions that drive growth and efficiency. As a Product Solutions Director in Digital Solutions within our Client Solutions organization, you will play a pivotal role in leading the design and delivery of tailored digital products for institutional clients. Based in our Chicago office, you will collaborate with sales teams, technology experts, and compliance professionals to translate complex client requirements into scalable, technology-driven solutions that enhance experiences in areas like asset management, trading platforms, and advisory services. This position demands a strategic mindset to navigate the dynamic landscape of global finance, ensuring our offerings remain competitive and compliant with evolving regulations. Your primary focus will be on spearheading the solutioning process from ideation to implementation, fostering innovation while aligning with JPMorgan Chase's commitment to client-centric excellence. You will work closely with internal stakeholders to develop product roadmaps that leverage emerging technologies such as AI, cloud computing, and data analytics, all while prioritizing security and risk management. By engaging directly with clients, you will gather insights to refine digital tools that streamline operations and provide actionable intelligence, contributing to the firm's reputation as a leader in digital banking. This role offers the opportunity to lead high-impact projects in a collaborative environment, where your expertise in financial services and digital strategy will directly influence client outcomes and business growth. At JPMorgan Chase, we value diverse perspectives and invest in your professional development to help you thrive in this influential position.

Key Responsibilities

• Lead the end-to-end solutioning process for digital products, ensuring alignment with client needs and JPMorgan Chase's strategic objectives
• Collaborate closely with Sales and Relationship Management teams to identify opportunities and customize solutions for institutional clients
• Develop and deliver client-centric product roadmaps, incorporating feedback from market analysis and stakeholder input
• Oversee cross-functional teams, including technology, design, and compliance, to architect innovative digital solutions
• Drive the implementation of digital platforms that enhance client experience in areas like portfolio management and transaction services
• Conduct competitive analysis and stay abreast of industry trends to inform product strategy in the financial services sector
• Ensure all solutions comply with regulatory standards, such as SEC, FINRA, and GDPR, while mitigating risks
• Present solution proposals to senior leadership and clients, articulating value propositions and ROI
• Mentor junior team members and foster a culture of innovation within the Client Solutions organization
• Measure and report on the success of delivered solutions using KPIs like client satisfaction and adoption rates

Required Qualifications

• Bachelor's degree in Finance, Business, Computer Science, or a related field; advanced degree (MBA or Master's) preferred
• 10+ years of experience in product management, solution architecture, or client-facing roles within the financial services industry
• Proven track record of leading cross-functional teams to deliver digital product solutions for institutional clients
• Deep understanding of financial markets, investment products, and regulatory requirements in banking and asset management
• Experience collaborating with sales teams to translate client needs into scalable digital solutions
• Strong project management skills with expertise in agile methodologies and digital transformation initiatives
• Ability to thrive in a fast-paced, high-stakes environment at a global financial institution like JPMorgan Chase

Preferred Qualifications

• Experience in digital platforms for wealth management or commercial banking at a tier-1 bank
• Familiarity with cloud-based technologies (e.g., AWS, Azure) and API integrations in fintech
• Prior leadership role in solutioning for institutional clients in fixed income, equities, or derivatives
• Certification in product management (e.g., PMP, Certified Scrum Product Owner) or financial services (e.g., CFA)
• Knowledge of data analytics and AI-driven personalization in client solutions

Required Skills

• Product management and solution architecture
• Financial markets and investment products knowledge
• Client relationship management
• Agile and Scrum methodologies
• Cross-functional team leadership
• Strategic thinking and problem-solving
• Communication and presentation skills
• Regulatory compliance in finance
• Digital transformation expertise
• Data analytics and visualization tools (e.g., Tableau, SQL)
• API development and integration
• Project management software (e.g., Jira, Asana)
• Risk assessment and mitigation
• Innovation and trend analysis
• Stakeholder collaboration

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and access to financial wellness programs
• On-site fitness centers, wellness stipends, and mental health support
• Flexible work arrangements, including hybrid options in Chicago

JP Morgan Chase is an equal opportunity employer.