Product Solutions, Payment Optimization-Executive Director

Location: Chicago, IL, United States

Job Family: Client Solutions

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services, and our Client Solutions team is pivotal in delivering exceptional value to our corporate clients. As an Executive Director in Product Solutions, Payment Optimization, you will play a key role in helping clients navigate the complexities of global payments. Based in our Chicago office, you will leverage your strategic mindset and analytical prowess to craft innovative solutions that optimize payment processes, reduce operational costs, and enhance liquidity management. This position is ideal for a passionate professional who thrives in a collaborative environment, driving tangible business outcomes for Fortune 500 clients across industries. Your day-to-day will involve deep dives into client payment ecosystems, identifying inefficiencies and proposing tailored strategies using JP Morgan's advanced platforms like Chase Connect and Treasury Center. You will work closely with cross-functional teams to integrate cutting-edge technologies, ensuring compliance with evolving regulations such as PSD2 and real-time payment mandates. By analyzing transaction data and market dynamics, you will deliver actionable insights that empower clients to achieve superior payment performance, fostering long-term partnerships and contributing to JP Morgan's leadership in treasury services. We value innovation and client-centricity, offering you the opportunity to influence product roadmaps and participate in high-impact projects that shape the payments landscape. With access to JP Morgan's global resources and a supportive culture, you will grow your expertise while making a meaningful difference in the financial services industry. If you are ready to bring your strategic vision to a world-class institution, join us in Chicago and be part of a team that's transforming how businesses manage their payments.

Key Responsibilities

• Develop and execute payment optimization strategies tailored to client needs, enhancing efficiency and reducing costs in treasury operations
• Collaborate with clients to assess current payment processes and recommend innovative solutions using JP Morgan's suite of products
• Lead the design and implementation of customized product solutions, integrating analytics and technology for optimal payment flows
• Analyze market trends and regulatory changes to advise clients on best practices in payment optimization
• Partner with internal teams, including technology, risk, and compliance, to ensure seamless delivery of solutions
• Drive client relationship management, conducting workshops and presentations to showcase value-added services
• Monitor and report on key performance metrics for payment solutions, identifying opportunities for continuous improvement
• Contribute to product innovation by providing client feedback to enhance JP Morgan's payment offerings
• Ensure all solutions comply with industry standards and JP Morgan's risk management frameworks

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field; advanced degree (MBA or Master's) preferred
• 10+ years of experience in financial services, with a focus on payments, treasury management, or product solutions
• Proven track record in client-facing roles, delivering payment optimization strategies to corporate clients
• Strong analytical skills with experience in data analysis and financial modeling
• Deep knowledge of global payment systems, including SWIFT, SEPA, and real-time payment networks
• Experience leading cross-functional teams in a fast-paced banking environment

Preferred Qualifications

• CFA, FRM, or PMP certification
• Experience with JP Morgan Chase's payment platforms or similar enterprise solutions
• Background in fintech innovation or digital transformation projects
• International exposure to cross-border payment regulations and compliance

Required Skills

• Strategic thinking and problem-solving
• Analytical and financial modeling expertise
• Client relationship management
• Knowledge of payment systems and protocols (e.g., ISO 20022, ACH)
• Data analytics tools (e.g., SQL, Python, Tableau)
• Project management and agile methodologies
• Communication and presentation skills
• Regulatory compliance in financial services
• Innovation in fintech solutions
• Team leadership and collaboration
• Risk assessment and mitigation
• Proficiency in Microsoft Office Suite and financial software
• Understanding of blockchain and emerging payment technologies
• Cross-cultural communication for global clients
• Attention to detail in solution implementation

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid work options in Chicago
• Access to JP Morgan's global mobility programs for career advancement

JP Morgan Chase is an equal opportunity employer.