Product Strategy Operating Model Lead - Executive Director

Location: New York, NY, United States

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, powering the world's most important institutions and individuals with cutting-edge products and solutions. As the Product Strategy Operating Model Lead - Executive Director, you will play a pivotal role in shaping the future of our product portfolio within the Consumer & Community Banking, Corporate & Investment Bank, and Commercial Banking divisions. Reporting to the Head of Product Strategy, you will drive the evolution of our operating models to deliver exceptional value to end-users, from retail clients to institutional investors, while navigating the complexities of a highly regulated industry. This position is based in our New York headquarters, offering the opportunity to influence global strategies in a dynamic, collaborative environment. Your core focus will be on developing robust strategic frameworks that integrate emerging technologies like AI and blockchain with traditional banking services, ensuring JP Morgan Chase remains a leader in fintech disruption. You will lead transformation programs to streamline product delivery processes, reduce operational risks, and enhance scalability across our international footprint. By fostering partnerships with technology, risk, and compliance teams, you will champion agile practices that accelerate time-to-market for innovative products, such as digital payment solutions and sustainable finance offerings, all while adhering to stringent regulations like those from the SEC and Federal Reserve. Success in this role demands a visionary leader who thrives in ambiguity, with a deep passion for the financial services landscape. You will mentor high-performing teams, analyze market trends to inform executive decisions, and measure the tangible impact of your strategies on key metrics like client retention and revenue growth. Join JP Morgan Chase to not only transform how we operate but to redefine the boundaries of product innovation in global finance, contributing to our mission of enabling economic progress for all.

Key Responsibilities

• Lead the development and execution of the product strategy operating model to drive innovation and value for JP Morgan Chase's end-users across consumer, investment, and commercial banking segments
• Design and implement strategic frameworks that align product portfolios with business objectives, regulatory requirements, and market trends in the financial services industry
• Oversee transformation initiatives to optimize operating models, enhancing efficiency, scalability, and risk management in product delivery
• Collaborate with senior executives and cross-functional teams to identify opportunities for product innovation and competitive differentiation
• Conduct market analysis and competitive benchmarking to inform product roadmaps and strategic priorities
• Drive the adoption of agile practices and digital tools to accelerate product development cycles within JP Morgan's global operations
• Monitor key performance metrics and KPIs to measure the impact of strategic initiatives on revenue growth and customer satisfaction
• Foster a culture of continuous improvement by mentoring teams and integrating feedback from end-users and stakeholders
• Ensure compliance with internal policies and external regulations in all product strategy activities
• Represent the product strategy function in high-level discussions with regulators, partners, and clients

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field; MBA or advanced degree preferred
• 10+ years of experience in product strategy, portfolio management, or operating model transformation within financial services
• Proven track record of leading cross-functional teams in large-scale strategic initiatives at a major financial institution
• Deep understanding of regulatory environments in banking, including compliance with Dodd-Frank, Basel III, and other financial regulations
• Experience in agile methodologies and digital transformation projects in fintech or banking sectors
• Strong analytical skills with proficiency in data-driven decision-making and financial modeling
• Excellent communication and stakeholder management abilities, with experience presenting to C-suite executives

Preferred Qualifications

• Prior experience at a Tier 1 investment bank like JP Morgan Chase or similar
• Knowledge of emerging technologies such as AI, blockchain, and cloud computing in financial products
• Certification in project management (PMP) or product management (e.g., Certified Scrum Product Owner)
• International experience in global product strategy for multinational financial services firms

Required Skills

• Strategic planning and framework development
• Product portfolio management
• Agile and Scrum methodologies
• Financial modeling and analytics
• Regulatory compliance in banking
• Stakeholder engagement and influence
• Data analysis and visualization tools (e.g., Tableau, SQL)
• Project management and execution
• Innovation and change management
• Cross-functional team leadership
• Market research and competitive analysis
• Risk assessment in financial services
• Communication and presentation skills
• Digital transformation expertise
• Customer-centric design thinking

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Global mobility opportunities and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.