QA Lead Software Engineer

Location: New York, NY, United States

Job Family: Software Engineering

About the Role

As a QA Lead Software Engineer at JP Morgan Chase, you will play a pivotal role in delivering robust, reliable technology solutions that power our global financial services. Based in our New York office, you will lead quality assurance efforts across multiple technical domains, ensuring that our agile teams produce high-quality software for critical areas like trading platforms, risk management systems, and client-facing applications. In this leadership position, you will drive the implementation of advanced testing strategies to mitigate risks and comply with stringent regulatory requirements in the banking industry, contributing directly to JP Morgan's reputation for innovation and security. Your day-to-day responsibilities will involve collaborating closely with developers, product owners, and stakeholders to integrate QA into the full software development lifecycle. You will oversee the creation and maintenance of automated test suites, conduct thorough performance and security assessments, and lead root-cause analysis for any defects, all while mentoring a team of QA professionals. At JP Morgan Chase, we emphasize agile practices, so you will facilitate sprint planning, retrospectives, and continuous integration to accelerate delivery without compromising quality in our fast-paced financial environment. This role offers an exciting opportunity to advance your career in a world-class financial institution, where your expertise in QA engineering will directly impact billions in transactions and client trust. We value diverse perspectives and provide ample resources for professional growth, including access to cutting-edge tools and training tailored to the evolving demands of fintech. Join us to help shape the future of banking technology at JP Morgan Chase.

Key Responsibilities

• Lead the design, development, and execution of comprehensive QA strategies for critical financial applications
• Collaborate with agile development teams to integrate quality assurance into the software development lifecycle
• Oversee test automation efforts using tools like Selenium, JUnit, and Appium for JP Morgan's tech stack
• Ensure compliance with financial regulations and internal security standards in all testing processes
• Mentor junior QA engineers and foster a culture of continuous improvement in testing practices
• Identify and mitigate risks in software releases impacting trading, payments, or client services
• Conduct performance, security, and regression testing for multi-technical area solutions
• Analyze test results and drive defect resolution to maintain high system reliability
• Participate in code reviews and contribute to architectural decisions for scalable QA frameworks

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software quality assurance and testing in a financial services environment
• Proven leadership experience in guiding QA teams within agile methodologies
• Strong understanding of financial systems, risk management, and regulatory compliance (e.g., SEC, FINRA)
• Experience with test automation frameworks and tools in a high-stakes banking context
• Demonstrated ability to handle complex, multi-platform technical solutions

Preferred Qualifications

• Master's degree in a relevant technical field
• Experience in QA for trading platforms or core banking systems at a major financial institution
• Certification in ISTQB or similar QA methodologies
• Prior work at JP Morgan Chase or a comparable global bank

Required Skills

• Proficiency in Java, Python, or C# for test scripting
• Expertise in automated testing tools (Selenium, Cucumber, Jenkins)
• Knowledge of CI/CD pipelines and DevOps practices
• Strong understanding of SQL and database testing
• Experience with API testing using Postman or SoapUI
• Familiarity with cloud platforms like AWS or Azure in financial contexts
• Agile and Scrum methodologies
• Risk assessment and compliance testing skills
• Leadership and team management abilities
• Problem-solving and analytical thinking
• Excellent communication and stakeholder collaboration
• Attention to detail in high-pressure environments
• Adaptability to evolving financial technologies

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching
• Generous paid time off and flexible work arrangements
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives at JP Morgan locations
• Parental leave and family support benefits

JP Morgan Chase is an equal opportunity employer.