Quality Control Specialist IV

Location: Chicago, IL, United States

Job Family: Lending Services

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a strong commitment to innovation and client service in the lending sector. The Quality Control Specialist IV role within our Lending Services team in Chicago, IL, is pivotal in maintaining the integrity of our commercial loan operations. In this senior position, you will play a key role in reviewing and approving complex commercial loan transactions, ensuring they meet stringent compliance standards and internal accuracy benchmarks. Operating in a dynamic, fast-paced environment, you will safeguard the bank's reputation by mitigating risks associated with lending activities, all while supporting our mission to deliver superior financial solutions to commercial clients across industries. Your primary focus will be on conducting meticulous quality assurance on loan documentation, from initial application reviews to final approvals, while adhering to federal regulations such as the Truth in Lending Act and JPMorgan Chase's proprietary risk frameworks. You will collaborate closely with cross-functional teams, including credit analysts and compliance officers, to resolve discrepancies and enhance operational efficiency. This role demands a proactive approach to identifying potential issues in high-value transactions, contributing to the overall health of our multi-billion-dollar commercial lending portfolio. Success in this position requires not only technical expertise but also the ability to thrive under pressure and drive continuous improvements in our quality control processes. JPMorgan Chase values professionals who embody our core principles of integrity, excellence, and teamwork. As a Quality Control Specialist IV, you will have opportunities for career growth within our expansive organization, supported by robust training programs and exposure to cutting-edge financial technologies. Join us in Chicago to contribute to a team that powers economic growth for businesses worldwide, while benefiting from a collaborative culture and comprehensive rewards package tailored to top talent in the financial services industry.

Key Responsibilities

• Review and approve commercial loan transactions for compliance with internal policies, regulatory requirements, and accuracy of documentation
• Conduct thorough quality control checks on loan applications, ensuring all data integrity and risk assessments are complete
• Identify and escalate potential issues or discrepancies in loan files to senior management or compliance teams
• Collaborate with lending officers, underwriters, and legal teams to resolve transaction-related queries in a timely manner
• Monitor and report on quality metrics for commercial lending portfolios, contributing to continuous process improvements
• Ensure adherence to JPMorgan Chase's risk management frameworks and anti-money laundering (AML) protocols
• Train and mentor junior quality control staff on best practices and regulatory updates
• Analyze trends in loan transaction errors to recommend enhancements to operational workflows
• Support audit processes by providing detailed documentation and evidence of quality control activities
• Maintain up-to-date knowledge of evolving financial regulations impacting commercial lending

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 5 years of experience in commercial lending, quality control, or compliance within the financial services industry
• In-depth knowledge of commercial loan documentation, regulations, and compliance standards such as Dodd-Frank and Basel III
• Proven ability to review and approve high-volume loan transactions with a focus on accuracy and risk mitigation
• Strong understanding of JPMorgan Chase's internal lending policies and procedures
• Experience working in a fast-paced banking environment with exposure to large-scale commercial portfolios
• Ability to obtain and maintain relevant certifications, such as Certified Regulatory Compliance Manager (CRCM)

Preferred Qualifications

• Advanced degree (MBA) in Finance or related discipline
• Prior experience at a major financial institution like JPMorgan Chase or similar
• Familiarity with loan syndication and structured finance products
• Proficiency in using JPMorgan's proprietary loan processing systems
• Demonstrated leadership in quality assurance teams within lending operations

Required Skills

• Expertise in commercial loan review and approval processes
• Strong regulatory compliance knowledge in banking
• Proficiency in financial analysis and risk assessment
• Attention to detail and accuracy in high-volume environments
• Analytical thinking for identifying transaction discrepancies
• Effective communication, both written and verbal
• Proficiency in Microsoft Office Suite and financial software
• Knowledge of loan origination systems like Loan IQ
• Time management in fast-paced settings
• Problem-solving and decision-making under pressure
• Team collaboration and stakeholder management
• Understanding of credit risk modeling
• Adaptability to regulatory changes
• Data interpretation and reporting skills
• Ethical judgment in financial compliance matters

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for relevant certifications
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options for eligible roles
• Access to JPMorgan Chase's global mobility opportunities and career advancement paths

JP Morgan Chase is an equal opportunity employer.