Regional Communications Associate

Location: Columbus, OH, United States

Job Family: Communications

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to creating positive change in the communities we serve. As a Regional Communications Associate in our U.S. regional communications team based in Columbus, Ohio, you will play a vital role in amplifying our story of impact through innovative banking solutions, financial education, and sustainable initiatives. This position offers the opportunity to contribute to the firm's mission of advancing economic opportunity for all, particularly in the Midwest region, by crafting messages that resonate with local audiences and stakeholders in the financial services landscape. In this dynamic role, you will collaborate with cross-functional teams to develop and implement communication strategies that showcase JP Morgan Chase's community investments, such as affordable housing programs and small business support. Responsibilities include producing high-quality content for media, digital platforms, and events, while ensuring alignment with our core values of integrity and excellence. You will engage with regional media to secure coverage of our philanthropic efforts and monitor trends in financial services to keep our narratives relevant and compelling. We seek a passionate professional who thrives in a collaborative environment and is eager to grow within one of the world's most respected financial institutions. This role not only allows you to influence public perception of JP Morgan Chase but also provides exposure to senior leaders and opportunities for career advancement in corporate communications. Join us in Columbus to help tell the story of how we're building stronger communities through responsible banking.

Key Responsibilities

• Develop and execute regional communication strategies to highlight JP Morgan Chase's community impact and initiatives
• Create press releases, media pitches, and content for local media outlets in the Midwest region
• Manage social media and digital campaigns to promote the firm's financial literacy programs and philanthropy efforts
• Coordinate with internal teams to align communications with business goals, such as sustainable finance and inclusive banking
• Build and maintain relationships with regional journalists, community leaders, and stakeholders
• Monitor media coverage and prepare reports on the effectiveness of communication efforts
• Support event planning for community outreach, including town halls and financial education workshops
• Ensure all communications adhere to JP Morgan Chase's brand standards and regulatory requirements
• Collaborate on crisis response plans for regional issues affecting the financial services sector
• Analyze community feedback to refine messaging and enhance the firm's reputation in Columbus and surrounding areas

Required Qualifications

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field
• 2-4 years of experience in communications, media relations, or public affairs, preferably in the financial services industry
• Strong understanding of community engagement and corporate social responsibility in a banking context
• Excellent written and verbal communication skills with the ability to craft compelling narratives
• Proficiency in digital communication tools and social media platforms
• Ability to work collaboratively in a fast-paced team environment
• Willingness to travel within the region as needed

Preferred Qualifications

• Experience working with financial institutions or in the U.S. Midwest region
• Knowledge of regulatory compliance in financial communications
• Background in crisis communications or stakeholder management
• Fluency in Spanish or other languages spoken in Ohio communities
• Advanced degree or certification in communications

Required Skills

• Exceptional writing and editing abilities
• Media relations and pitching expertise
• Social media management and analytics
• Storytelling and narrative development
• Project management and organizational skills
• Stakeholder engagement and networking
• Crisis communication handling
• Digital content creation (e.g., video, graphics)
• Research and data analysis for communications
• Knowledge of AP style and financial terminology
• Team collaboration and interpersonal communication
• Adaptability in a dynamic financial environment
• Attention to detail and regulatory compliance
• Public speaking and presentation skills
• Cultural sensitivity for diverse communities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus facilities
• Tuition reimbursement for further education in finance and communications
• Hybrid work arrangements with flexibility for work-life balance

JP Morgan Chase is an equal opportunity employer.