Relationship Banker - 360 Mechanicsville- Central Virginia Market

Location: Mechanicsville, VA, United States

Job Family: Relationship Bankers

About the Role

At JPMorgan Chase, we are committed to fostering strong client relationships and delivering unparalleled financial solutions. As a Relationship Banker in our 360 Mechanicsville branch within the Central Virginia Market, you will play a pivotal role in embodying our hospitality-driven culture. Your primary focus will be to provide exceptional client experiences by understanding their unique financial goals and recommending personalized products from our comprehensive suite, including Chase checking and savings accounts, credit cards, mortgages, and investment options. This position offers the opportunity to make a tangible impact in the Mechanicsville community while advancing your career in a dynamic, supportive environment at one of the world's leading financial institutions. In this client-facing role, you will engage with a diverse array of customers daily, from first-time homebuyers to established business owners, helping them navigate their financial journeys with confidence. Responsibilities include opening accounts, processing transactions with precision, and identifying cross-selling opportunities to enhance client satisfaction and loyalty. You will collaborate closely with branch colleagues and leverage JPMorgan Chase's cutting-edge digital tools to deliver seamless service, all while adhering to strict compliance standards such as those set by the FDIC and OCC. Success in this role requires a passion for client care, a proactive approach to sales, and the ability to thrive in a fast-paced retail banking setting. JPMorgan Chase values professional growth and offers robust training programs to ensure you stay ahead in the evolving financial services landscape. Joining our team means becoming part of a global organization that prioritizes innovation, diversity, and inclusion. If you are enthusiastic about building lasting relationships and contributing to the economic vitality of Central Virginia, this Relationship Banker position at the 360 Mechanicsville branch is an ideal opportunity to grow with us.

Key Responsibilities

• Engage clients in the Mechanicsville branch to understand their financial needs and recommend tailored JPMorgan Chase products and services
• Open and maintain various deposit accounts, loans, and investment products while ensuring compliance with regulatory requirements
• Deliver exceptional hospitality by providing personalized service and resolving client inquiries promptly
• Build and nurture long-term client relationships to drive retention and referrals in the Central Virginia market
• Process transactions accurately, including deposits, withdrawals, and wire transfers, using Chase's secure systems
• Identify opportunities for cross-selling Chase credit cards, mortgages, and wealth management services
• Collaborate with branch team members and specialists to support client goals and achieve sales targets
• Maintain up-to-date knowledge of JPMorgan Chase policies, market trends, and financial products
• Ensure adherence to anti-money laundering (AML) and know-your-customer (KYC) protocols in all interactions
• Participate in community events to enhance JPMorgan Chase's presence in Mechanicsville and surrounding areas

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Strong knowledge of banking products including checking, savings, loans, and credit cards
• Ability to obtain and maintain necessary licenses such as NMLS registration
• Proficiency in using banking software and Microsoft Office Suite
• Excellent communication skills with the ability to build rapport with diverse clients
• Commitment to ethical standards and compliance with federal banking regulations

Preferred Qualifications

• Previous experience in sales or relationship management within a financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse client bases in Virginia
• Familiarity with JPMorgan Chase's digital banking platforms and tools
• Experience in community involvement or local networking in the Central Virginia market
• Advanced certification such as Certified Financial Planner (CFP) or equivalent

Required Skills

• Customer relationship management
• Sales and consultative selling techniques
• Knowledge of banking regulations and compliance
• Financial product expertise (deposits, loans, investments)
• Active listening and empathy
• Problem-solving and conflict resolution
• Digital literacy in banking software and CRM tools
• Time management and multitasking
• Team collaboration and leadership
• Analytical skills for assessing client financial needs
• Communication (verbal and written)
• Adaptability to fast-paced retail environment
• Attention to detail in transaction processing
• Networking and community engagement
• Ethical decision-making and integrity

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 6% of eligible compensation
• Generous paid time off including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and education
• Employee stock purchase plan allowing discounted shares of JPMorgan Chase stock
• Wellness programs including gym memberships, mental health support, and health screenings
• Performance-based bonuses and incentives tied to client satisfaction and sales goals
• Flexible work arrangements and access to on-site childcare support in select locations

JP Morgan Chase is an equal opportunity employer.