Relationship Banker - Boise/Meridian/Nampa, Idaho - Idaho

Location: Nampa, ID, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker to join our dynamic team in the Boise, Meridian, and Nampa, Idaho markets. As a Relationship Banker, you will be at the forefront of delivering our renowned hospitality and client-centric approach, helping individuals and small businesses achieve their financial aspirations. This role is pivotal in fostering trust and loyalty by providing tailored banking solutions, from everyday transaction services to complex wealth management advice, all while embodying the Chase brand's commitment to excellence in the financial services industry. You will work in a vibrant branch environment, leveraging JP Morgan Chase's cutting-edge technology to enhance client experiences and drive business growth in the growing Idaho region. Your day-to-day responsibilities will include greeting clients with warmth, conducting in-depth needs assessments, and recommending products like our award-winning Chase Sapphire credit cards, home lending options, or J.P. Morgan Private Client services. You will process transactions with precision, ensure compliance with stringent regulatory standards, and proactively reach out to clients to celebrate milestones or address potential needs. Collaboration with fellow bankers and specialists will be key to creating holistic financial plans, while participating in local community initiatives will strengthen our presence in Idaho. Success in this role requires a passion for people, a keen eye for opportunities, and the ability to thrive in a goal-oriented setting where your contributions directly impact client satisfaction scores and branch performance. JP Morgan Chase offers unparalleled opportunities for career advancement in one of the world's leading financial institutions. As a Relationship Banker, you will benefit from ongoing training, mentorship from seasoned professionals, and exposure to innovative tools that position you for future roles in retail banking or beyond. Join us to make a meaningful difference in clients' lives while building a rewarding career in a supportive, inclusive culture that values diversity and innovation. If you are ready to bring your energy and expertise to a team that redefines banking, apply today and become part of the Chase family serving Idaho communities.

Key Responsibilities

• Engage with clients in the Boise, Meridian, and Nampa areas to understand their financial needs and recommend appropriate JP Morgan Chase products such as checking accounts, mortgages, and investment options
• Deliver exceptional hospitality by providing personalized service, resolving inquiries, and ensuring a seamless banking experience in branch and digital channels
• Build and maintain long-term client relationships to drive loyalty and increase wallet share through proactive outreach and follow-up
• Process transactions accurately, including deposits, withdrawals, and loan applications, while adhering to all compliance and risk management protocols
• Identify opportunities for cross-selling JP Morgan Chase wealth management and credit solutions to meet client goals
• Collaborate with branch teams to support community events and financial education initiatives in Idaho
• Monitor client portfolios for life events and provide timely advice on refinancing or investment adjustments
• Ensure branch security and operational excellence by following JP Morgan Chase's policies on fraud prevention and audit readiness
• Utilize CRM tools to track client interactions and generate reports on relationship growth
• Stay updated on industry trends and JP Morgan Chase product updates to deliver informed consultations

Required Qualifications

• High school diploma, GED, or equivalent required
• At least 1 year of experience in a customer-facing role in financial services or retail banking
• Strong understanding of banking products and services, including deposits, loans, and digital banking tools
• Ability to obtain and maintain necessary state banking licenses
• Proficiency in using banking software and Microsoft Office Suite
• Excellent communication skills with the ability to build rapport with diverse clients
• Commitment to ethical standards and compliance with federal and state banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• 2+ years of experience as a banker or in sales within the financial services industry
• Bilingual proficiency in English and Spanish, given the diverse client base in Idaho
• Experience with JP Morgan Chase systems or similar enterprise banking platforms
• Proven track record in achieving sales targets and client retention metrics

Required Skills

• Client relationship management
• Sales and consultative selling
• Knowledge of banking regulations (e.g., BSA, AML)
• Digital banking proficiency (apps, online platforms)
• Financial product expertise (loans, deposits, investments)
• Active listening and empathy
• Problem-solving and conflict resolution
• Time management and prioritization
• Data entry accuracy in banking systems
• Team collaboration and leadership
• Adaptability to fast-paced environments
• Ethical decision-making
• Public speaking for client presentations
• Analytical skills for needs assessment
• Cultural sensitivity for diverse Idaho communities

Benefits

• Comprehensive medical, dental, and vision insurance plans with multiple coverage options
• 401(k) retirement savings plan with company matching contributions up to 5% of eligible pay
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and advanced degrees
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym memberships, mental health support, and financial wellness coaching
• Performance-based bonuses and incentives tied to client satisfaction and sales goals
• Flexible work arrangements and commuter benefits for Idaho-based employees

JP Morgan Chase is an equal opportunity employer.