Relationship Banker - Central MN Market

Location: Plymouth, MN, United States

Job Family: Relationship Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Relationship Banker to join our Central MN Market team in Plymouth, MN. As a Relationship Banker, you will play a pivotal role in delivering exceptional client experiences, embodying our core values of hospitality and client care. In this dynamic position within the financial services industry, you will build lasting relationships with individuals and small businesses, helping them achieve their financial goals through personalized banking solutions. Your expertise will drive client satisfaction and loyalty, contributing to the growth of our branch network in the vibrant Central Minnesota community. Key responsibilities include conducting in-depth financial consultations, recommending tailored products such as checking and savings accounts, mortgages, credit cards, and investment options from JPMorgan Chase's comprehensive portfolio. You will proactively identify opportunities to deepen client relationships, cross-sell services, and ensure seamless integration of digital banking tools to enhance accessibility. Compliance with banking regulations, including those from the FDIC and OCC, is paramount, and you will maintain the highest standards of integrity in all interactions. Collaboration with branch colleagues and specialists will be essential to provide holistic support, while community involvement in Plymouth and surrounding areas will strengthen our local presence. This role offers a rewarding opportunity to thrive in a supportive environment at one of the world's leading financial institutions. With access to ongoing training, career development programs, and a competitive compensation package, you will grow professionally while making a meaningful impact. If you are passionate about finance, client advocacy, and fostering trust in the Central MN market, join JPMorgan Chase to help clients navigate their financial journeys with confidence and excellence.

Key Responsibilities

• Build and maintain strong relationships with clients in the Central MN market, providing personalized financial advice and solutions
• Deliver exceptional client experiences by embodying JPMorgan Chase's hospitality standards and resolving inquiries promptly
• Identify client needs and recommend appropriate banking products, such as mortgages, investments, and business lending
• Conduct financial consultations, including needs assessments and product presentations in branch and community settings
• Drive branch performance by achieving sales targets for deposits, loans, and fee-based services
• Ensure compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Collaborate with branch teams and specialists to support client goals and cross-sell opportunities
• Participate in community outreach events to promote JPMorgan Chase's brand and services in Plymouth, MN
• Monitor client portfolios and provide proactive outreach to enhance satisfaction and retention
• Utilize digital tools to streamline client interactions and improve efficiency in daily operations

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Valid driver's license and ability to travel within the Central MN market
• Strong understanding of banking products including checking, savings, loans, and credit cards
• Ability to pass background checks, credit checks, and regulatory requirements
• Proficiency in Microsoft Office Suite and banking software systems
• Commitment to ethical standards and compliance with federal and state banking regulations

Preferred Qualifications

• Previous experience in relationship banking or sales within a financial institution
• Knowledge of JPMorgan Chase's digital banking platforms and tools
• Bilingual skills, particularly in Spanish or other languages spoken in the Central MN community
• Experience with CRM systems like Salesforce for client relationship management
• Certification in financial services, such as Certified Banker's Trust or similar

Required Skills

• Customer relationship management
• Sales and consultative selling techniques
• Financial product knowledge (loans, deposits, investments)
• Regulatory compliance and risk management
• Active listening and empathy
• Problem-solving and conflict resolution
• Digital literacy (online banking, mobile apps)
• Time management and prioritization
• Team collaboration and leadership
• Communication (verbal and written)
• Analytical thinking for client needs assessment
• Adaptability to market changes in financial services
• Attention to detail in transaction processing
• Networking and community engagement
• Proficiency in CRM and banking software

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 5% of eligible pay
• Generous paid time off, including vacation, sick days, and paid holidays
• Tuition reimbursement for professional development and certifications in finance
• Employee stock purchase plan and access to financial wellness programs
• Fitness and wellness incentives, including gym membership discounts
• Parental leave benefits and family support resources
• Performance-based bonuses and opportunities for career advancement within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.