Relationship Banker - Columbia Area - Columbia, SC

Location: Columbia, SC, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker to join our Columbia Area team in Columbia, SC. As a Relationship Banker, you will play a pivotal role in delivering exceptional client experiences, embodying our core values of hospitality and client care. In this dynamic position within the financial services industry, you will serve as the primary point of contact for clients, helping them navigate their banking needs with personalized solutions from checking and savings accounts to loans and investment options. Your ability to build lasting relationships will drive client loyalty and contribute to the growth of our branch network in the vibrant Columbia community. Key responsibilities include proactively identifying client opportunities, processing transactions with precision, and educating clients on innovative digital tools like the Chase Mobile app. You will collaborate with a supportive team to meet sales targets while ensuring full compliance with banking regulations such as those from the FDIC and OCC. This role demands a client-first mindset, where every interaction reinforces JP Morgan Chase's reputation as a trusted financial partner, fostering financial wellness and empowering clients to achieve their goals in the evolving landscape of personal and business banking. We value professionals who thrive in a fast-paced retail environment and are passionate about the financial services sector. With opportunities for career advancement at one of the world's leading financial institutions, this position offers a chance to make a meaningful impact in Columbia, SC. Join JP Morgan Chase and be part of a team committed to innovation, integrity, and community engagement.

Key Responsibilities

• Build and maintain strong relationships with clients in the Columbia area by understanding their financial needs and recommending tailored JP Morgan Chase solutions
• Deliver exceptional client experiences through personalized service, embodying Chase's hospitality standards
• Process transactions including deposits, withdrawals, and loan applications accurately and efficiently
• Identify opportunities to cross-sell banking products such as mortgages, investments, and wealth management services
• Educate clients on digital banking tools, mobile apps, and online platforms to enhance their financial journey
• Ensure compliance with federal and state banking regulations, including anti-money laundering (AML) protocols
• Collaborate with branch teams to achieve sales goals and contribute to a positive branch environment
• Monitor client accounts for potential issues and proactively offer solutions to prevent dissatisfaction
• Participate in community outreach events in Columbia to promote JP Morgan Chase's commitment to local financial wellness

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or sales within the financial services industry
• Valid driver's license and ability to travel within the Columbia area
• Strong understanding of banking products including checking, savings, loans, and credit cards
• Ability to work flexible hours, including weekends and evenings as needed
• Compliance with all regulatory requirements, including background checks and FINRA registration if applicable

Preferred Qualifications

• Previous experience at a major financial institution like JP Morgan Chase
• Bilingual proficiency in English and Spanish to serve diverse Columbia clients
• Sales experience achieving or exceeding targets in financial products
• Knowledge of local Columbia market dynamics and community needs

Required Skills

• Customer service excellence
• Sales and relationship-building
• Knowledge of banking regulations
• Financial product expertise
• Digital banking proficiency
• Problem-solving abilities
• Communication and active listening
• Time management and organization
• Team collaboration
• Attention to detail
• Adaptability to client needs
• Basic financial analysis
• Conflict resolution
• Multitasking in a fast-paced environment
• Cultural sensitivity for diverse clients

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Parental leave and family benefits for work-life balance
• Access to JP Morgan Chase's global career development resources and mentorship programs

JP Morgan Chase is an equal opportunity employer.