Relationship Banker - Cottonwood AZ - Cottonwood, AZ

Location: Cottonwood, AZ, United States

Job Family: Relationship Bankers

About the Role

At JPMorgan Chase, we are committed to fostering strong client relationships and delivering unparalleled financial solutions. As a Relationship Banker in our Cottonwood, AZ branch, you will play a pivotal role in embodying our hospitality-driven culture while helping clients achieve their financial goals. This position involves direct interaction with a diverse community in the scenic Verde Valley area, where you'll leverage JPMorgan Chase's extensive resources to provide personalized banking advice, from everyday transactions to complex wealth management strategies. Your day-to-day will focus on creating memorable client experiences that build trust and loyalty, all while contributing to the branch's success in a supportive team environment. Key to this role is your ability to identify client needs through active listening and recommend tailored products such as Chase checking accounts, credit cards, home loans, or investment options via our J.P. Morgan Private Client services. You'll handle routine banking operations with precision, ensuring seamless transactions and adherence to strict compliance standards set by the FDIC and other regulatory bodies. In Cottonwood's close-knit community, you'll also engage in local outreach to promote financial literacy and support initiatives that align with JPMorgan Chase's commitment to economic empowerment. We value professionals who thrive in dynamic settings and are passionate about client success. Joining JPMorgan Chase means access to world-class training, career advancement opportunities, and a collaborative culture that prioritizes innovation in financial services. If you're ready to make a meaningful impact in a role that combines sales acumen with genuine care, apply today to become part of our Cottonwood team.

Key Responsibilities

• Engage with clients to understand their financial needs and recommend appropriate JPMorgan Chase products and services
• Open and maintain various deposit and credit accounts while ensuring compliance with federal regulations
• Process transactions including deposits, withdrawals, and loan payments with accuracy and efficiency
• Build and nurture long-term client relationships to drive retention and referrals
• Identify cross-selling opportunities for wealth management, mortgages, and investment services
• Provide exceptional customer service in line with JPMorgan Chase's hospitality standards
• Assist in branch operations such as cash handling, vault management, and end-of-day reconciliations
• Educate clients on digital banking tools to enhance their financial experience
• Collaborate with branch team to meet sales goals and community engagement initiatives
• Monitor for fraudulent activity and report suspicious transactions per compliance guidelines

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Strong knowledge of banking products including checking/savings accounts, loans, credit cards, and investment options
• Ability to obtain necessary licenses such as Series 6 and 63 within 120 days of hire
• Proficiency in using banking software and CRM systems
• Excellent communication and interpersonal skills to build client relationships
• Compliance with all regulatory requirements including Bank Secrecy Act and anti-money laundering policies

Preferred Qualifications

• Previous experience in sales within the financial services industry
• Bilingual proficiency, particularly in Spanish, to serve diverse client bases in Arizona
• Familiarity with JPMorgan Chase's digital banking platforms and mobile apps
• Experience in community banking or branch operations in rural or small-town settings
• Certification in financial planning or customer relationship management

Required Skills

• Customer service excellence
• Sales and relationship building
• Financial product knowledge
• Regulatory compliance awareness
• Attention to detail
• Problem-solving abilities
• Communication (verbal and written)
• Time management and multitasking
• Proficiency in Microsoft Office and banking software
• Team collaboration
• Risk assessment and fraud detection
• Digital literacy for online banking tools
• Active listening
• Adaptability in a fast-paced environment
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Parental leave and family care benefits
• Access to JPMorgan Chase's global career development resources and internal mobility opportunities

JP Morgan Chase is an equal opportunity employer.