Relationship Banker - Florham Park, NJ - NJ Union Essex Market

Location: Florham Park, NJ, United States

Job Family: Relationship Bankers

About the Role

As a Relationship Banker at JPMorgan Chase in the Florham Park, NJ branch within the NJ Union Essex Market, you will play a pivotal role in delivering the exceptional client experience that defines our commitment to hospitality and personalized financial care. In this dynamic position, you will serve as the face of Chase, helping clients navigate their banking needs with tailored solutions that align with their life goals. Whether assisting with everyday transactions or guiding clients toward more complex products like mortgages, investments, or business lending, you will embody our core values of integrity, innovation, and client focus in the competitive financial services landscape. Your day-to-day responsibilities will include building meaningful relationships with a diverse clientele in the Florham Park community, identifying opportunities to deepen those relationships through proactive advice, and ensuring every interaction upholds JPMorgan Chase's high standards of service and security. You will collaborate with a supportive team to meet branch objectives, process transactions efficiently using our state-of-the-art digital platforms, and stay abreast of evolving financial products and regulatory requirements. This role demands a blend of empathy, sales acumen, and technical proficiency to turn client interactions into lasting partnerships. JPMorgan Chase offers a rewarding career path for Relationship Bankers, with opportunities for growth into senior roles, specialized training through our renowned Chase University, and a culture that values work-life balance. Join us in Florham Park to contribute to a team that's not just banking, but transforming lives through accessible, innovative financial services. If you thrive in a client-centric environment and are passionate about the power of relationships in finance, this position is your gateway to a fulfilling career at one of the world's leading financial institutions.

Key Responsibilities

• Engage clients in the branch to understand their financial needs and recommend appropriate JPMorgan Chase banking solutions
• Open and maintain deposit accounts, loans, and credit products while ensuring compliance with bank policies
• Deliver exceptional hospitality by providing personalized service and resolving client inquiries promptly
• Build and deepen client relationships through proactive outreach and follow-up in the Florham Park community
• Process transactions accurately, including deposits, withdrawals, and wire transfers using Chase systems
• Identify opportunities for cross-selling products like credit cards, mortgages, and investment services
• Maintain a high level of branch security and adhere to all fraud prevention protocols
• Collaborate with branch team members to achieve sales goals and enhance client satisfaction
• Stay updated on JPMorgan Chase product offerings and industry regulations to provide informed advice
• Participate in community events to promote Chase's commitment to the NJ Union Essex Market area

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a financial services environment
• Strong understanding of banking products and services
• Ability to work flexible hours, including evenings and weekends
• Proficiency in basic computer skills and Microsoft Office applications
• Valid driver's license and reliable transportation for branch coverage
• Compliance with all regulatory requirements, including background checks

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• 2+ years of experience in retail banking or relationship management
• Bilingual proficiency in English and Spanish to serve diverse clients
• Previous experience with JPMorgan Chase systems and processes
• Certification in financial services, such as Series 6 or 7

Required Skills

• Customer service excellence
• Sales and relationship building
• Knowledge of banking regulations
• Attention to detail
• Communication skills (verbal and written)
• Problem-solving abilities
• Time management and organization
• Team collaboration
• Basic financial analysis
• Proficiency in CRM software
• Risk assessment and compliance
• Adaptability to client needs
• Digital banking tools familiarity
• Conflict resolution
• Multitasking in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Family benefits including parental leave and adoption assistance
• Access to JPMorgan Chase's global career development resources

JP Morgan Chase is an equal opportunity employer.