Relationship Banker - Gunbarrel - Boulder, CO

Location: Boulder, CO, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker for our Gunbarrel branch in Boulder, CO, to deliver exceptional client experiences that embody our commitment to hospitality and personalized care. As a key member of our retail banking team, you will serve as the face of the firm in this vibrant community, helping clients navigate their financial journeys with tailored solutions from one of the world's leading financial institutions. Your role will involve building meaningful relationships, understanding unique client needs, and recommending products like checking accounts, mortgages, and investment options to support their goals, all while upholding JP Morgan Chase's high standards of integrity and innovation in the financial services industry. In this position, you will engage daily with a diverse clientele in Boulder's dynamic market, processing transactions with precision and promoting our cutting-edge digital tools to enhance convenience. You will collaborate with branch colleagues to meet sales targets, identify cross-selling opportunities, and ensure seamless service delivery. Compliance is paramount; you will adhere to all banking regulations, including those from the FDIC and OCC, while fostering a welcoming environment that reflects JP Morgan Chase's client-centric culture. This role offers the chance to contribute to community initiatives, strengthening our local impact in Colorado. Joining JP Morgan Chase means becoming part of a global leader in financial services with a legacy of excellence and growth opportunities. We value your passion for client success and provide robust training to excel in this rewarding position. If you thrive in a fast-paced, relationship-driven setting and are eager to make a difference in clients' lives, apply today to help shape the future of banking in Boulder.

Key Responsibilities

• Engage with clients to understand their financial needs and recommend appropriate JP Morgan Chase banking solutions, including checking, savings, and credit products
• Build and maintain long-term relationships with clients in the Gunbarrel area of Boulder, CO, to drive customer loyalty and referrals
• Process transactions accurately and efficiently, such as deposits, withdrawals, and loan applications, while adhering to security protocols
• Promote digital banking tools and educate clients on JP Morgan Chase's mobile app and online platforms to enhance their experience
• Identify opportunities for cross-selling JP Morgan Chase investment and wealth management services to eligible clients
• Ensure compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) procedures
• Collaborate with branch team members to achieve sales goals and deliver exceptional hospitality in line with JP Morgan Chase's client-first culture
• Monitor client portfolios and provide proactive advice on financial products to support their goals
• Handle client inquiries and resolve issues promptly to maintain high satisfaction levels
• Participate in community events in Boulder to strengthen JP Morgan Chase's local presence and brand

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Strong knowledge of banking products and services, including deposits, loans, and digital banking tools
• Ability to obtain and maintain necessary licenses such as NMLS registration
• Proficiency in Microsoft Office Suite and banking software systems
• Excellent communication skills with the ability to build rapport with diverse clients
• Commitment to ethical standards and compliance with federal and state banking regulations

Preferred Qualifications

• Previous experience in sales or relationship management within a financial institution
• Familiarity with CRM systems like Salesforce used at JP Morgan Chase
• Bilingual proficiency, particularly in Spanish, to serve Boulder's diverse community
• Experience in community banking or local market knowledge of Boulder, CO
• Certification in financial planning or customer relationship management

Required Skills

• Customer relationship management
• Sales and consultative selling
• Financial product knowledge
• Digital banking proficiency
• Active listening and empathy
• Problem-solving and conflict resolution
• Time management and organization
• Regulatory compliance awareness
• Team collaboration
• Data entry and transaction processing
• Communication (verbal and written)
• Adaptability to client needs
• Ethical decision-making
• CRM software usage (e.g., Salesforce)
• Basic financial analysis

Benefits

• Comprehensive medical, dental, and vision insurance plans with multiple coverage options
• 401(k) retirement savings plan with company matching contributions up to 5% of eligible pay
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and education
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym memberships, mental health support, and fitness challenges
• Performance-based bonuses and incentives tied to branch and individual goals
• Flexible work arrangements and commuter benefits for Boulder, CO location

JP Morgan Chase is an equal opportunity employer.