Relationship Banker - Hickman Place - Virginia Beach, VA

Location: Virginia Beach, VA, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker to join our Hickman Place branch in Virginia Beach, VA. As a Relationship Banker, you will be at the forefront of delivering exceptional client experiences, embodying our core values of hospitality, integrity, and innovation in the financial services industry. In this role, you will serve as a trusted advisor to a diverse clientele, helping them navigate their banking needs with personalized solutions from our comprehensive suite of products, including deposit accounts, lending options, and wealth management services. Your ability to build meaningful relationships will drive client loyalty and contribute to the branch's success in a competitive market. Key to this position is your expertise in identifying client opportunities and recommending tailored financial strategies that align with JP Morgan Chase's commitment to empowering clients' financial futures. You will handle day-to-day transactions with precision, educate clients on our advanced digital tools like the Chase Mobile app, and collaborate with team members to exceed sales targets while maintaining the highest standards of compliance and risk management. Operating in the vibrant Virginia Beach community, you will also engage in local initiatives to promote financial literacy, strengthening our brand as a community pillar. We value professionals who thrive in dynamic environments and are passionate about client care. This role offers the chance to grow within one of the world's leading financial institutions, with opportunities for career advancement, ongoing training, and access to cutting-edge resources. If you are enthusiastic about finance, possess strong interpersonal skills, and are ready to make a positive impact, join JP Morgan Chase and help shape the financial journeys of our clients.

Key Responsibilities

• Engage with clients to understand their financial needs and recommend appropriate JP Morgan Chase banking solutions, including checking, savings, credit cards, and investment products
• Deliver exceptional hospitality by providing personalized service and resolving inquiries promptly in the Hickman Place branch
• Build and maintain long-term client relationships to drive retention and referrals, embodying Chase's client-first philosophy
• Process transactions accurately, including deposits, withdrawals, and loan applications, while adhering to security protocols
• Educate clients on digital banking options, such as Chase Mobile app and online platforms, to enhance their financial experience
• Collaborate with branch team members and specialists to offer comprehensive financial advice and cross-sell opportunities
• Ensure compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) procedures
• Monitor branch operations and contribute to sales goals by identifying opportunities for new business
• Participate in community events to promote JP Morgan Chase's commitment to financial wellness in Virginia Beach
• Maintain accurate records and documentation for client interactions and transactions

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Strong knowledge of banking products and services, including deposits, loans, and digital banking tools
• Ability to obtain necessary licenses such as Series 6 and 63 within 120 days of hire
• Proficiency in Microsoft Office Suite and banking software systems
• Excellent communication and interpersonal skills to build client relationships
• Commitment to ethical standards and compliance with federal and state banking regulations

Preferred Qualifications

• Previous experience in sales or relationship management within a financial institution
• Bilingual proficiency in English and Spanish to serve diverse client bases
• Familiarity with JP Morgan Chase's proprietary systems and client platforms
• Experience in community involvement or financial education outreach
• Advanced certifications such as Certified Financial Planner (CFP) or equivalent

Required Skills

• Client relationship management
• Sales and consultative selling
• Financial product knowledge
• Customer service excellence
• Digital banking proficiency
• Regulatory compliance awareness
• Problem-solving and decision-making
• Active listening and empathy
• Time management and organization
• Team collaboration
• Basic financial analysis
• Communication (verbal and written)
• Attention to detail
• Adaptability to fast-paced environments
• Ethical judgment and integrity

Benefits

• Comprehensive medical, dental, and vision insurance plans with multiple coverage options
• 401(k) retirement savings plan with company matching contributions up to 5% of eligible pay
• Generous paid time off, including vacation, sick days, and paid holidays
• Tuition reimbursement program for professional development and education
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym membership reimbursements and mental health support
• Parental leave benefits with up to 16 weeks of paid time off for new parents
• Access to Chase employee banking perks, such as fee waivers and preferred rates

JP Morgan Chase is an equal opportunity employer.