Relationship Banker SB - Archer and 75th

Location: Gainesville, FL, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker for our Archer and 75th branch in Gainesville, FL, to deliver exceptional client experiences that embody our commitment to hospitality and personalized care. As a key member of our Relationship Bankers team, you will serve as the face of Chase in this vibrant community, helping clients achieve their financial goals through tailored banking solutions. This role is ideal for professionals passionate about financial services, where you'll leverage your expertise to build lasting relationships, promote Chase's innovative products, and contribute to the branch's success in a dynamic retail banking environment. In this position, you will proactively engage with walk-in and existing clients to assess their needs, recommend appropriate products such as checking accounts, mortgages, or investment options, and ensure seamless transaction processing. You'll collaborate with branch colleagues to meet sales targets while maintaining the highest standards of compliance and security, in line with JP Morgan Chase's rigorous regulatory framework. Your day-to-day will involve fostering trust through empathetic service, identifying opportunities for deeper client engagement, and supporting community initiatives that strengthen Chase's presence in Gainesville. We value professionals who thrive in a client-centric culture and are eager to grow within one of the world's leading financial institutions. Joining JP Morgan Chase means access to robust training, career advancement opportunities, and a supportive network that empowers you to excel. If you are committed to excellence in financial services and ready to make a meaningful impact, apply today to join our team at the Archer and 75th branch.

Key Responsibilities

• Engage clients at the Archer and 75th branch in Gainesville, FL, to understand their financial needs and recommend personalized banking solutions
• Open and maintain various deposit and credit accounts while ensuring all documentation complies with JP Morgan Chase policies
• Provide expert advice on Chase consumer and business banking products, including mortgages, credit lines, and wealth management referrals
• Process transactions accurately and efficiently, including deposits, withdrawals, and wire transfers, while upholding security protocols
• Build and nurture long-term client relationships to drive retention and referrals within the local Gainesville community
• Identify cross-selling opportunities for Chase investment services and partner with specialists for seamless client handoffs
• Maintain branch standards for hospitality, ensuring a welcoming environment that reflects JP Morgan Chase's client-first culture
• Monitor client portfolios for service opportunities and proactively address potential issues to enhance satisfaction
• Collaborate with branch team members to achieve sales goals and support community outreach initiatives in Gainesville
• Adhere to all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) procedures

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of experience in retail banking, customer service, or financial services
• Strong knowledge of banking products including checking/savings accounts, loans, credit cards, and investment options
• Ability to obtain necessary state and federal licenses (e.g., NMLS registration) within 120 days of hire
• Proficiency in using banking software and CRM systems for client management
• Excellent communication skills with the ability to build rapport with diverse clients
• Commitment to ethical standards and compliance with federal banking regulations

Preferred Qualifications

• Previous experience in a relationship banking role at a major financial institution
• Bilingual proficiency, particularly in Spanish, to serve Gainesville's diverse community
• Sales experience in financial products with a track record of meeting or exceeding targets
• Familiarity with digital banking tools and mobile app integrations
• Certification in financial planning or customer relationship management

Required Skills

• Customer service excellence with a hospitality mindset
• Financial product knowledge (deposits, loans, investments)
• Sales and relationship-building techniques
• Proficiency in banking software like Teller systems and CRM tools
• Attention to detail for transaction accuracy
• Regulatory compliance awareness (e.g., BSA, Reg E)
• Digital literacy for online and mobile banking support
• Problem-solving in high-pressure client scenarios
• Team collaboration and communication skills
• Time management for multitasking in a branch environment
• Empathy and active listening for client needs assessment
• Basic financial advisory capabilities
• Adaptability to evolving banking technologies
• Ethical decision-making under compliance guidelines
• Community engagement for local networking

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with up to 5% company match and immediate vesting
• Generous paid time off, including vacation, sick days, and 10 paid holidays annually
• Tuition reimbursement program for professional development and advanced degrees
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym memberships, mental health support, and fitness challenges
• Parental leave benefits with up to 16 weeks of paid time off for new parents
• Access to Chase employee banking perks, such as fee waivers and priority services

JP Morgan Chase is an equal opportunity employer.