Relationship Banker - Slidell - Slidell, LA

Location: Slidell, LA, United States

Job Family: Relationship Bankers

About the Role

At JPMorgan Chase, we are committed to fostering a culture of inclusion and innovation in the financial services industry. As a Relationship Banker in our Slidell, LA branch, you will play a pivotal role in delivering exceptional client experiences that align with our hospitality-driven approach. This position involves engaging with a diverse clientele in the local community, helping them achieve their financial goals through personalized banking solutions. You will represent the Chase brand by building lasting relationships, providing expert advice on products like checking accounts, credit cards, mortgages, and investment options, all while ensuring seamless and secure transactions. Your day-to-day responsibilities will include greeting clients warmly, assessing their needs through consultative conversations, and recommending tailored JPMorgan Chase offerings to enhance their financial well-being. In this retail banking environment, you will handle a variety of tasks from processing deposits and loan inquiries to educating clients on our digital tools, such as the Chase Mobile app. Collaboration with branch colleagues is key to meeting sales targets and supporting community initiatives, reflecting our dedication to the Slidell area's economic growth. Compliance with federal and state regulations, including anti-money laundering protocols, is integral to your role, ensuring trust and integrity in every interaction. We value professionals who thrive in dynamic settings and are passionate about client success. This opportunity offers robust training on JPMorgan Chase's cutting-edge platforms and a clear path for career advancement within our global organization. Join us to make a meaningful impact on clients' lives while contributing to one of the world's leading financial institutions.

Key Responsibilities

• Build and maintain strong relationships with clients by understanding their financial needs and recommending appropriate JPMorgan Chase products and services
• Deliver exceptional client experiences through personalized service, embodying Chase's hospitality standards in every interaction
• Process transactions accurately and efficiently, including deposits, withdrawals, and loan applications, while adhering to regulatory compliance
• Identify opportunities to deepen client relationships by cross-selling banking, investment, and mortgage solutions
• Educate clients on digital banking tools, such as Chase Mobile app and online platforms, to enhance their financial management
• Collaborate with branch teams to achieve sales goals and support community outreach initiatives in Slidell, LA
• Monitor client accounts for potential issues and provide proactive solutions to ensure satisfaction
• Maintain up-to-date knowledge of JPMorgan Chase policies, industry regulations, and market trends
• Assist in branch operations, including opening new accounts and resolving escalated client inquiries

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 2 years of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services, including deposits, loans, and investments
• Ability to obtain necessary state and federal licenses, such as NMLS registration
• Proficiency in Microsoft Office Suite and banking software systems
• Excellent communication and interpersonal skills for client interactions
• Availability to work flexible hours, including weekends and evenings as needed

Preferred Qualifications

• Prior experience in sales or relationship management within the financial services industry
• Knowledge of JPMorgan Chase's proprietary banking platforms and tools
• Bilingual proficiency in English and Spanish to serve diverse client bases
• Experience with credit analysis or small business lending
• Certification in financial planning or customer relationship management

Required Skills

• Customer service excellence
• Sales and relationship building
• Financial product knowledge
• Regulatory compliance awareness
• Active listening and empathy
• Problem-solving and decision-making
• Time management and organization
• Digital literacy in banking software
• Communication (verbal and written)
• Team collaboration
• Attention to detail
• Adaptability to client needs
• Basic credit and risk assessment
• Multitasking in a fast-paced environment
• Cultural sensitivity for diverse communities

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 5% of eligible compensation
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Discounts on JPMorgan Chase financial products and services
• Career development opportunities through internal training and mentorship programs

JP Morgan Chase is an equal opportunity employer.