Relationship Banker - Storrs Manfield, CT

Location: Storrs Mansfield, CT, United States

Job Family: Relationship Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker to join our Storrs Mansfield, CT branch, where you will play a pivotal role in delivering exceptional client experiences that embody our commitment to hospitality and client care. As a Relationship Banker, you will serve as the face of our premier financial services institution, helping clients in the Storrs Mansfield community navigate their banking needs with personalized solutions. This position is ideal for individuals passionate about finance and building meaningful connections, offering the opportunity to contribute to JP Morgan Chase's legacy of innovation and trust in the financial services industry. Your day-to-day responsibilities will include engaging with a diverse clientele to assess their financial goals, recommending tailored products such as Chase checking accounts, credit cards, mortgages, and investment options through our wealth management services. You will handle routine transactions like deposits and withdrawals while identifying cross-selling opportunities to enhance client portfolios. Compliance with federal regulations, including those from the FDIC and OCC, is paramount, ensuring all interactions uphold JP Morgan Chase's high standards of integrity and security. Collaboration with branch colleagues will be key to achieving team sales targets and fostering a welcoming branch environment. In this role, you will leverage JP Morgan Chase's cutting-edge digital tools to educate clients on secure mobile banking and online platforms, promoting financial literacy in the local area. We value bankers who thrive in a fast-paced setting, demonstrating resilience and a client-first mindset. By joining our team, you will not only advance your career in financial services but also contribute to the economic vitality of Storrs Mansfield, CT, while benefiting from robust professional development opportunities at one of the world's leading global banks.

Key Responsibilities

• Engage with clients to understand their financial needs and recommend appropriate JP Morgan Chase banking solutions, such as personal loans, mortgages, or investment products
• Open and maintain client accounts, process transactions, and resolve inquiries to ensure a seamless banking experience
• Build and nurture long-term relationships with clients in the Storrs Mansfield community to drive loyalty and referrals
• Promote JP Morgan Chase's digital banking platforms and educate clients on secure online and mobile banking options
• Identify opportunities for cross-selling financial products while adhering to regulatory guidelines
• Handle cash transactions, deposits, withdrawals, and other teller duties with accuracy and efficiency
• Collaborate with branch team members to achieve sales goals and deliver exceptional hospitality
• Monitor client portfolios for potential needs and provide proactive advice on wealth management services
• Ensure compliance with all JP Morgan Chase policies, anti-money laundering procedures, and data security protocols
• Participate in community events in Storrs Mansfield to enhance JP Morgan Chase's local presence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree in finance, business, or related field preferred
• At least 1-2 years of experience in retail banking, customer service, or sales within the financial services industry
• Strong knowledge of banking products and services, including checking/savings accounts, loans, and credit cards
• Ability to obtain and maintain necessary licenses such as NMLS registration
• Proficiency in using banking software and CRM systems
• Excellent communication skills with the ability to build rapport with diverse clients
• Commitment to ethical standards and compliance with federal and state banking regulations

Preferred Qualifications

• Previous experience at a major financial institution like JP Morgan Chase
• Bilingual proficiency, particularly in Spanish or other local languages in Connecticut
• Sales experience in financial products with a proven track record of meeting targets
• Familiarity with digital banking tools and mobile app integrations
• Certification in financial planning or customer relationship management

Required Skills

• Customer service excellence
• Sales and relationship building
• Financial product knowledge
• Regulatory compliance awareness
• Active listening and empathy
• Problem-solving and conflict resolution
• Digital literacy in banking software
• Time management and multitasking
• Attention to detail in transactions
• Team collaboration
• Adaptability to client needs
• Ethical decision-making
• Communication (verbal and written)
• Basic financial analysis
• Community engagement

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 6% of eligible compensation
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and education
• Employee stock purchase plan and access to financial wellness resources
• Performance-based bonuses and incentive compensation tied to client satisfaction and sales goals
• On-site fitness centers or wellness programs at select locations
• Discounts on JP Morgan Chase financial products and services for employees

JP Morgan Chase is an equal opportunity employer.