Relationship Banker - Wynwood - Miami, FL

Location: Miami, FL, United States

Job Family: Private Client Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Relationship Banker to join our Private Client Banking team in the vibrant Wynwood neighborhood of Miami, FL. As a Relationship Banker, you will serve as the primary point of contact for high-value clients, delivering personalized financial guidance that embodies our commitment to exceptional hospitality and client care. In this role, you will leverage JP Morgan Chase's world-class resources to help clients achieve their financial goals through a comprehensive range of services, including checking and savings accounts, mortgages, business lending, and investment advisory solutions. Your focus will be on fostering trust and loyalty in a diverse, dynamic community, while contributing to the overall success of our Miami branch network. Key to success in this position is your ability to conduct in-depth financial consultations, identify opportunities for product cross-selling, and ensure all interactions comply with federal and state regulations. You will collaborate closely with wealth management specialists and loan officers to create holistic financial plans tailored to individual client needs, whether they are local entrepreneurs in Wynwood's creative scene or established professionals seeking wealth preservation strategies. By staying abreast of market trends and JP Morgan Chase innovations, such as our advanced digital platforms, you will empower clients to make informed decisions that enhance their financial well-being. We value professionals who thrive in a client-centric environment and are passionate about the financial services industry. This role offers the chance to grow within one of the world's leading financial institutions, with opportunities for advancement into senior advisory positions. If you are enthusiastic about building meaningful relationships and driving client success, join JP Morgan Chase in Miami and help shape the future of private banking.

Key Responsibilities

• Build and maintain long-term relationships with clients in the Wynwood area by understanding their financial needs and providing tailored solutions from JP Morgan Chase's suite of banking, lending, and investment products
• Deliver exceptional client experiences that align with JP Morgan Chase's hospitality standards, ensuring every interaction is personalized and exceeds expectations
• Identify opportunities to deepen client relationships by recommending appropriate deposit, credit, and wealth management services
• Conduct financial needs assessments and present customized plans, including mortgages, business loans, and investment strategies
• Collaborate with branch teams and specialists to resolve complex client inquiries and ensure seamless service delivery
• Drive branch performance by achieving sales targets for new accounts, loans, and advisory services while adhering to regulatory compliance
• Educate clients on digital banking platforms and tools to enhance their self-service capabilities
• Monitor market trends and JP Morgan Chase product updates to provide proactive advice
• Participate in community outreach events in Miami to promote JP Morgan Chase's brand and services
• Maintain accurate records of client interactions in compliance with banking regulations and internal policies

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field, or equivalent work experience
• At least 2 years of experience in retail banking, financial services, or client-facing roles
• Active and in good standing with state and/or national licensing requirements, including FINRA Series 6 and 63, or willingness to obtain within 120 days
• Proven track record of meeting or exceeding sales and service goals in a competitive environment
• Strong understanding of banking products, investment solutions, and credit services offered by JP Morgan Chase
• Ability to work flexible hours, including evenings and weekends, to accommodate client needs
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Experience in high-net-worth client servicing or private banking at a major financial institution
• Advanced certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst)
• Bilingual proficiency in English and Spanish, given the diverse client base in Miami
• Previous leadership or mentoring experience in a branch or team setting
• Familiarity with digital banking tools and CRM systems used at JP Morgan Chase

Required Skills

• Client relationship management
• Sales and consultative selling
• Financial product knowledge (banking, investments, lending)
• Regulatory compliance (FINRA, SEC, banking laws)
• Customer service excellence
• Analytical thinking for financial assessments
• Communication (verbal and written)
• Problem-solving and conflict resolution
• Digital literacy (CRM systems, online banking tools)
• Time management and prioritization
• Team collaboration
• Cultural sensitivity for diverse client bases
• Attention to detail in documentation
• Adaptability to fast-paced environments
• Ethical decision-making

Benefits

• Competitive base salary plus performance-based incentives and bonuses
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development opportunities, including tuition reimbursement and access to JP Morgan Chase's learning resources
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers or wellness reimbursements at select locations
• Parental leave and family support benefits

JP Morgan Chase is an equal opportunity employer.