Risk Management - Credit Collections Risk - Senior Associate

Location: Wilmington, DE, United States

Job Family: Risk Analytics/Modeling

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, and our Risk Management teams play a pivotal role in safeguarding our clients and the firm. As a Senior Associate in Credit Collections Risk within the Card Risk organization, you will drive meaningful impact by shaping collections strategies that reduce losses and enhance recovery for our extensive credit card portfolio. Based in Wilmington, DE, this role offers the opportunity to work in a dynamic environment where analytics meets real-world financial services, contributing to the stability and growth of one of the world's leading global banks. In this position, you will collaborate closely with cross-functional partners in underwriting, data analytics, and operations to develop and refine collections criteria. Your expertise will be key in analyzing portfolio performance, identifying at-risk accounts, and implementing data-driven interventions that optimize outcomes. You will leverage advanced risk models to forecast losses, conduct stress testing, and ensure compliance with stringent regulatory standards like FCRA and FDCPA, all while aligning with JP Morgan Chase's commitment to ethical and client-centric practices. Joining our team means becoming part of a supportive culture that values innovation and professional growth. You will have access to cutting-edge tools and resources to tackle complex challenges in consumer credit risk, ultimately helping to mitigate financial risks in an ever-evolving market. If you are passionate about using analytics to influence business strategy and reduce losses in the financial services industry, this Senior Associate role at JP Morgan Chase is an ideal opportunity to advance your career.

Key Responsibilities

• Develop and refine collections criteria and strategies to optimize recovery rates and minimize losses in JP Morgan Chase's card portfolio
• Collaborate with cross-functional teams, including underwriting, analytics, and operations, to align collections efforts with broader risk management goals
• Analyze credit portfolio performance using advanced statistical models to identify emerging risks and opportunities
• Monitor and report on key metrics such as delinquency rates, recovery performance, and loss given default
• Support the implementation of new collections policies in compliance with regulatory requirements and internal standards
• Conduct scenario analysis and stress testing to enhance the resilience of collections processes against economic downturns
• Leverage data-driven insights to recommend improvements in collections workflows and technology integrations
• Partner with senior leadership to present findings and influence strategic decisions in Card Risk Management
• Ensure adherence to ethical collections practices while driving business impact
• Contribute to the ongoing enhancement of risk models used in collections decision-making

Required Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related quantitative field
• 5+ years of experience in credit risk management, collections, or related areas within the financial services industry
• Strong understanding of consumer credit products, including credit cards and unsecured lending
• Proficiency in data analysis and risk modeling using tools like SQL, Python, or SAS
• Experience with regulatory compliance in credit collections, such as FCRA and FDCPA
• Demonstrated ability to collaborate with cross-functional teams in a large financial institution
• Advanced knowledge of credit scoring models and loss forecasting

Preferred Qualifications

• Master's degree in Finance, Risk Management, or Data Analytics
• Experience working at a major bank like JP Morgan Chase in card services or risk operations
• Certification in credit risk (e.g., FRM or CFA)
• Prior involvement in collections strategy optimization or portfolio management
• Familiarity with machine learning applications in risk assessment

Required Skills

• Data analysis and visualization (SQL, Python, R)
• Risk modeling and statistical analysis
• Credit risk assessment and portfolio management
• Regulatory knowledge (FCRA, FDCPA, Basel III)
• Cross-functional collaboration and stakeholder management
• Problem-solving and analytical thinking
• Communication and presentation skills
• Machine learning and predictive modeling
• Excel and advanced spreadsheet proficiency
• Project management and process optimization
• Attention to detail and accuracy in reporting
• Adaptability in a fast-paced financial environment
• Ethical decision-making in collections practices
• Quantitative research and hypothesis testing
• Familiarity with financial software (e.g., SAS, Tableau)

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Wilmington facilities
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.