Senior Administrative Assistant, Commercial & Investment Bank

Location: Kowloon, Hong Kong

Job Family: Administrative Assistant

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in over 100 markets, providing innovative solutions in investment banking, consumer and commercial banking, and more. Join our Commercial & Investment Bank division in Kowloon, Hong Kong, as a Senior Administrative Assistant, where you will play a pivotal role supporting senior executives in a dynamic, high-stakes environment. This position offers the opportunity to contribute to groundbreaking financial strategies while gaining exposure to global markets and cutting-edge banking practices. In this role, you will provide comprehensive administrative support to CIB leadership, managing complex schedules, coordinating international travel, and preparing executive-level materials such as pitch books and regulatory reports. You will act as a key liaison between executives, internal teams, and external partners, ensuring seamless operations amid the fast-paced demands of investment banking. Responsibilities include handling sensitive financial data with utmost confidentiality, tracking departmental budgets, and facilitating virtual and in-person meetings across time zones. Your ability to anticipate needs and deliver exceptional service will directly impact the efficiency of our high-performing team. We seek a proactive professional with a passion for the financial services industry, offering a collaborative culture at JPMorgan Chase that values innovation, integrity, and diversity. This role is ideal for someone eager to advance their career in a prestigious institution, with opportunities for professional growth through our renowned training programs. Located in the vibrant hub of Kowloon, you will thrive in a supportive environment that fosters work-life balance while driving global financial impact.

Key Responsibilities

• Provide high-level administrative support to senior executives in the Commercial & Investment Bank, including calendar management and scheduling
• Coordinate travel arrangements, including international trips and visa processing
• Prepare and edit executive presentations, reports, and correspondence using financial data
• Manage expense reimbursements and budget tracking in compliance with JPMorgan Chase policies
• Handle confidential information with discretion and ensure data security
• Liaise with internal teams and external stakeholders to facilitate smooth operations
• Organize meetings, events, and offsites, including logistics and technology setup
• Assist with onboarding new team members and maintaining departmental records
• Monitor and respond to executive emails, prioritizing urgent matters

Required Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 5 years of administrative support experience in a financial services environment
• Proven experience supporting senior executives in a fast-paced corporate setting
• Excellent proficiency in Microsoft Office Suite, including advanced Excel and PowerPoint
• Strong organizational skills with the ability to manage multiple priorities
• Fluency in English and Cantonese; Mandarin is advantageous

Preferred Qualifications

• Experience in the Commercial & Investment Banking sector
• Knowledge of financial terminology and regulatory compliance
• Previous exposure to international banking operations
• Certification in administrative professionalism (e.g., CAP)

Required Skills

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong calendar and travel coordination abilities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to handle confidential information discreetly
• Proactive problem-solving and decision-making
• Time management and prioritization in a fast-paced environment
• Interpersonal skills for building relationships with executives and stakeholders
• Knowledge of financial services terminology and processes
• Adaptability to changing priorities and deadlines
• Technical savvy with virtual meeting tools (e.g., Zoom, Teams)
• Organizational skills for document and record management
• Cultural sensitivity in a multicultural, international setting
• Basic understanding of expense management software

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive medical, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and public holidays
• Professional development programs and tuition reimbursement
• Employee wellness initiatives, including gym memberships and mental health support
• Flexible working arrangements and hybrid work options
• Access to JPMorgan Chase's global employee stock purchase plan

JP Morgan Chase is an equal opportunity employer.