Senior Administrative Assistant

Location: Jacksonville, FL, United States

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Senior Administrative Assistant in our Specialty Sales team based in Jacksonville, FL, you will play a pivotal role in supporting our dynamic group focused on delivering tailored financial solutions to high-net-worth clients and institutions. This position offers the opportunity to contribute to a high-performing team within one of the world's most respected banks, where your administrative expertise will directly impact sales efficiency and executive productivity in a vibrant financial hub. In this role, you will provide comprehensive support to senior sales leaders, managing complex schedules, preparing detailed reports on market trends and client portfolios, and coordinating seamless interactions across our global network. Your responsibilities will include handling confidential documents in compliance with SEC and internal JP Morgan Chase standards, organizing virtual and in-person client engagements, and leveraging financial tools to track sales metrics. This is an ideal position for a seasoned professional who thrives in a collaborative environment and is passionate about the intersection of administration and finance. We value professionals who bring energy, precision, and a client-first mindset to everything they do. Joining JP Morgan Chase means access to unparalleled resources for growth, including mentorship from industry leaders and exposure to cutting-edge financial technologies. If you are ready to elevate your career while contributing to our mission of powering the progress of individuals and communities, apply today to become part of our Specialty Sales team in Jacksonville.

Key Responsibilities

• Provide high-level administrative support to senior leaders in the Specialty Sales team, including calendar management, travel arrangements, and meeting coordination
• Prepare and distribute executive reports, presentations, and correspondence related to financial products and client interactions
• Coordinate logistics for internal and external events, such as client meetings and team offsites, ensuring compliance with JP Morgan Chase policies
• Manage expense reimbursements, budgets, and vendor relationships for the department
• Handle sensitive client information and maintain confidentiality in line with regulatory standards
• Liaise with cross-functional teams across JP Morgan Chase to support sales initiatives and project timelines
• Assist in onboarding new team members and maintaining departmental records and databases
• Monitor and respond to executive communications, prioritizing urgent matters in a dynamic financial environment
• Support ad-hoc projects, such as market research compilation or sales performance tracking

Required Qualifications

• Bachelor's degree or equivalent experience in business administration, finance, or a related field
• Minimum of 5 years of administrative support experience in a fast-paced financial services environment
• Proven track record of managing executive schedules and coordinating high-level meetings
• Strong proficiency in Microsoft Office Suite, including advanced Excel and PowerPoint skills
• Excellent organizational skills with the ability to handle confidential information discreetly
• Experience in the financial services industry, preferably with knowledge of banking regulations
• Ability to work independently and as part of a team in a high-pressure setting

Preferred Qualifications

• Prior experience supporting senior executives in investment banking or specialty sales
• Familiarity with JP Morgan Chase internal systems and compliance protocols
• Certification in administrative professional (e.g., CAP) or project management
• Experience with financial reporting tools and data analysis software
• Bilingual skills, particularly in Spanish, given the diverse client base in Jacksonville

Required Skills

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and time management abilities
• Excellent written and verbal communication skills
• Attention to detail and accuracy in handling financial data
• Discretion and ability to maintain confidentiality
• Problem-solving and critical thinking in high-pressure situations
• Interpersonal skills for building relationships with executives and clients
• Adaptability to changing priorities in a fast-paced sales environment
• Knowledge of financial terminology and banking products
• Project coordination and multitasking capabilities
• Customer service orientation for internal and external stakeholders
• Basic understanding of compliance and regulatory requirements in finance
• Technical aptitude for learning proprietary JP Morgan Chase systems
• Proactive initiative-taking without direct supervision
• Team collaboration and support in a corporate setting

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6%
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at the Jacksonville campus
• Flexible work arrangements and hybrid options for work-life balance
• Tuition reimbursement for relevant certifications and advanced education

JP Morgan Chase is an equal opportunity employer.