Senior Executive Assistant - Global Payments

Location: New York, NY, United States

Job Family: Administrative Assistant

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. In the Global Payments division, we drive innovation in payment solutions, serving millions of clients through secure, efficient, and scalable platforms. As a Senior Executive Assistant in this dynamic team based in New York, NY, you will play a pivotal role supporting senior leaders who shape the future of global transactions. This position demands a professional who thrives in a high-energy environment, showcasing exceptional acumen, communication skills, and flexibility to deliver flawless work output amid the complexities of the financial services industry. Your core responsibilities will include managing executive calendars, orchestrating complex travel itineraries across international time zones, and preparing high-impact materials for client meetings, regulatory discussions, and strategic planning sessions. You will serve as the trusted liaison between executives and key stakeholders, including C-suite members, global partners, and regulatory bodies, ensuring seamless operations in our fast-paced payments ecosystem. Additionally, you will handle sensitive administrative tasks such as expense management, confidential document handling, and project coordination, all while adhering to JPMorgan Chase's stringent compliance and risk management standards. This role offers an opportunity to contribute to groundbreaking initiatives in digital payments, blockchain, and cross-border solutions that power the global economy. At JPMorgan Chase, we value collaboration, innovation, and integrity, providing a supportive culture where your contributions directly impact our mission to enable the financial world's progress. If you are a detail-oriented professional with a passion for the financial sector, join us to advance your career while supporting the leaders of tomorrow's payments landscape.

Key Responsibilities

• Provide high-level administrative support to senior executives in the Global Payments division, including calendar management, scheduling meetings, and coordinating travel arrangements
• Prepare and edit executive correspondence, reports, presentations, and materials for board meetings and client interactions
• Act as a primary point of contact for internal and external stakeholders, ensuring seamless communication and information flow
• Manage expense reports, budgets, and procurement processes in compliance with JPMorgan Chase policies
• Coordinate logistics for global team events, offsites, and conferences, including virtual and in-person formats
• Maintain confidential records, databases, and filing systems for the executive team
• Assist with special projects, such as process improvements in payment operations or regulatory compliance initiatives
• Monitor and follow up on action items from meetings, ensuring timely execution and reporting
• Support onboarding of new team members and facilitate cross-departmental collaborations

Required Qualifications

• Bachelor's degree or equivalent experience in business administration, finance, or a related field
• Minimum of 7-10 years of executive assistant experience, preferably in a financial services environment
• Proven track record supporting senior executives in fast-paced, high-stakes settings
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills for interacting with internal and external stakeholders
• Ability to maintain confidentiality and handle sensitive information with discretion

Preferred Qualifications

• Experience in the global payments or financial technology sector
• Familiarity with JPMorgan Chase's internal systems and processes
• Previous exposure to international travel coordination and cross-border operations
• Certification in executive assistance or project management (e.g., CAP or PMP)

Required Skills

• Executive calendar and travel management
• Advanced Microsoft Office proficiency
• Exceptional communication and interpersonal skills
• High-level confidentiality and discretion
• Strong organizational and multitasking abilities
• Problem-solving and decision-making in dynamic environments
• Attention to detail and accuracy in documentation
• Adaptability to changing priorities in financial services
• Project coordination and event planning
• Knowledge of financial terminology and payments industry
• Customer service orientation for stakeholder interactions
• Time management and prioritization techniques
• Basic financial reporting and expense tracking
• Cross-cultural communication for global teams
• Technical aptitude for learning proprietary JPMorgan systems

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for career growth
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options in New York
• Access to on-site amenities and employee assistance programs

JP Morgan Chase is an equal opportunity employer.