Senior Executive Assistant

Location: Metro Manila, National Capital Region, Philippines

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client-focused solutions. As a Senior Executive Assistant in our Metro Manila office, you will play a pivotal role in supporting senior leaders within our dynamic financial services division. This position demands a high level of professionalism, discretion, and efficiency as you handle a wide array of administrative tasks that enable our executives to focus on strategic priorities in areas such as investment banking, asset management, and corporate finance. Reporting directly to a senior executive, you will thrive in a collaborative environment that values integrity, innovation, and excellence, contributing to JP Morgan Chase's mission of powering the progress of individuals and communities worldwide. Your day-to-day responsibilities will include managing complex schedules, coordinating international travel, and preparing high-impact materials like executive summaries and presentations tailored to the financial industry's rigorous standards. You will act as a trusted gatekeeper, liaising with internal teams, external partners, and regulators while ensuring all activities comply with JP Morgan Chase's stringent policies on data security and ethical conduct. This role offers exposure to cutting-edge financial operations in the Asia-Pacific region, where you will support initiatives that drive business growth and client satisfaction in a competitive global market. We seek a seasoned professional who embodies JP Morgan Chase's core values of operational excellence and client-centric service. In this position, you will have opportunities for career advancement within our expansive organization, leveraging the firm's renowned resources for professional development. Join us in Metro Manila and be part of a team that shapes the future of finance, delivering exceptional support that empowers our leaders to achieve extraordinary results.

Key Responsibilities

• Manage complex calendars for senior executives, scheduling meetings, appointments, and travel arrangements across global time zones
• Prepare and edit executive correspondence, presentations, and reports, ensuring accuracy and alignment with JP Morgan Chase branding
• Coordinate logistics for high-level meetings, including board presentations, client engagements, and internal strategy sessions
• Handle confidential administrative tasks, such as expense reporting, invoice processing, and document management in compliance with financial regulations
• Serve as a primary point of contact for internal and external stakeholders, facilitating communication and resolving issues efficiently
• Organize travel itineraries, including international flights, accommodations, and visas, while adhering to JP Morgan Chase travel policies
• Assist in project coordination, tracking deliverables and providing support for strategic initiatives in the financial services division
• Maintain executive files and records, ensuring data security and compliance with industry standards like GDPR and SEC regulations
• Support event planning for team offsites, conferences, or client events, managing budgets and vendor relationships

Required Qualifications

• Bachelor's degree in Business Administration, Communications, or a related field
• Minimum of 7-10 years of executive assistant experience, preferably in a financial services or banking environment
• Proven track record supporting C-suite executives or senior leaders in a fast-paced, high-stakes setting
• Excellent proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Discretion and ability to handle confidential information with integrity
• Fluency in English, both written and verbal

Preferred Qualifications

• Experience in the financial services industry, particularly with global banking institutions like JP Morgan Chase
• Familiarity with financial terminology, compliance requirements, and regulatory environments
• Previous exposure to international travel coordination and cross-time zone management
• Certification in project management or executive support (e.g., CAP or similar)
• Knowledge of JP Morgan Chase's internal systems and processes

Required Skills

• Advanced proficiency in Microsoft Office Suite and collaboration tools like Teams or Zoom
• Exceptional calendar and time management abilities
• Strong written and verbal communication skills
• High level of discretion and confidentiality
• Proactive problem-solving and decision-making
• Attention to detail and accuracy in administrative tasks
• Adaptability to dynamic, high-pressure environments
• Interpersonal skills for stakeholder engagement
• Knowledge of financial services terminology and compliance
• Project coordination and multitasking expertise
• Cultural sensitivity for global team interactions
• Technical aptitude for learning proprietary JP Morgan Chase systems
• Organizational skills for managing executive workflows
• Customer service orientation in executive support

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation structure
• Comprehensive health, dental, and vision insurance plans with employer contributions
• Retirement savings plan including 401(k) matching for eligible employees
• Generous paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan Chase's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements, such as hybrid options in Metro Manila
• Global mobility support and employee assistance programs for work-life balance

JP Morgan Chase is an equal opportunity employer.