Senior Executive Assistant Supervisor

Location: Metro Manila, National Capital Region, Philippines

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and excellence in banking, investment, and asset management. The Senior Executive Assistant Supervisor role is pivotal in supporting our senior leaders in Metro Manila, ensuring seamless administrative operations that align with our strategic objectives in the competitive financial landscape. This position within the Administrative Assistant category demands a proactive leader who can supervise a team while delivering high-level support to executives driving key initiatives in wealth management, corporate banking, and risk assessment. In this role, you will lead a team of executive assistants, fostering a collaborative environment that upholds JP Morgan Chase's standards of integrity and efficiency. Responsibilities include managing executive schedules across international teams, preparing insightful financial reports, and coordinating high-stakes meetings with clients and regulators. You will navigate the complexities of the financial services industry, ensuring all activities comply with global standards such as GDPR and SEC regulations, while optimizing processes to enhance productivity and strategic decision-making. We seek a seasoned professional with deep administrative expertise and a passion for the financial sector. This opportunity offers exposure to cutting-edge projects at one of the world's most respected institutions, with robust professional growth avenues. Join JP Morgan Chase in Metro Manila to contribute to our mission of empowering economic growth and delivering exceptional value to our clients.

Key Responsibilities

• Oversee and supervise a team of executive assistants, providing guidance and performance feedback to ensure high-quality support for senior leaders
• Manage complex calendars, scheduling, and travel arrangements for C-suite executives, coordinating across global time zones
• Prepare and distribute executive reports, presentations, and financial summaries using tools like PowerPoint and Excel
• Facilitate communication between senior leaders and internal/external stakeholders in the financial services sector
• Coordinate meetings, events, and offsites, including logistics for board meetings and client engagements
• Handle confidential correspondence, expense reimbursements, and invoice processing in compliance with JP Morgan Chase policies
• Implement process improvements to enhance administrative efficiency and strategic alignment
• Monitor and report on departmental budgets and resource allocation
• Ensure adherence to regulatory standards and data security protocols in all administrative tasks
• Collaborate with HR and facilities teams to support onboarding and office operations

Required Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 7-10 years of executive administrative experience, with at least 3 years in a supervisory role
• Proven track record of supporting senior executives in the financial services industry
• Excellent proficiency in Microsoft Office Suite and financial software tools
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Fluency in English, both written and verbal
• Ability to maintain confidentiality and handle sensitive financial information

Preferred Qualifications

• Experience in a global financial institution like JP Morgan Chase
• Knowledge of regulatory compliance in banking and financial services
• Supervisory experience managing a team of administrative assistants
• Familiarity with project management methodologies
• Certification in administrative management or executive support

Required Skills

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Expertise in calendar management and scheduling software
• Strong financial acumen and understanding of banking terminology
• Excellent written and verbal communication skills
• Superior organizational and time management abilities
• Leadership and team supervision skills
• Discretion and ability to handle confidential information
• Problem-solving and critical thinking in high-pressure situations
• Attention to detail and accuracy in data handling
• Interpersonal skills for stakeholder engagement
• Adaptability to changing priorities in a dynamic financial environment
• Knowledge of virtual collaboration tools (e.g., Zoom, Microsoft Teams)
• Project coordination and multitasking
• Regulatory compliance awareness in financial services
• Customer service orientation for executive support

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.