Senior Home Lending Advisor- Chandler, AZ

Location: Chandler, AZ, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Senior Home Lending Advisor in our Chandler, AZ branch, you will play a pivotal role in helping clients achieve their dream of homeownership while driving robust sales performance. This position within our Originations category involves partnering with individuals and families to navigate the complexities of residential mortgages, leveraging JP Morgan Chase's extensive product suite to deliver tailored financing solutions. You will embody our commitment to excellence, ensuring every client interaction reflects our high standards of integrity, expertise, and personalized service in the competitive financial services landscape. Your day-to-day responsibilities will center on building and nurturing client relationships through proactive outreach and expert guidance. From conducting in-depth financial assessments to presenting customized loan options—such as fixed-rate, adjustable-rate, or government-backed products—you will lead clients through the entire origination process, from application to closing. Compliance is paramount; you will adhere to all federal regulations and JP Morgan Chase policies to mitigate risks and uphold our reputation as a trusted advisor. Additionally, you will collaborate with cross-functional teams, including our underwriting and processing experts, to streamline operations and exceed key performance indicators like loan volume and client satisfaction scores. We seek a seasoned professional passionate about financial empowerment and sales success. In this role, you will thrive in a dynamic environment that rewards initiative and results, contributing to JP Morgan Chase's mission of enabling economic opportunity. Chandler, AZ, offers a vibrant market with growing demand for home lending services, providing ample opportunities to expand your impact. Join us to advance your career in a supportive culture that values diversity, innovation, and long-term growth.

Key Responsibilities

• Prospect and develop new client relationships through community outreach, referrals, and branch partnerships in Chandler, AZ
• Guide clients through the home lending process, from initial consultation to loan closing, ensuring a seamless and personalized experience
• Analyze client financial profiles to recommend suitable mortgage products, including conventional, FHA, VA, and jumbo loans
• Meet or exceed sales goals by originating high-quality home loans while maintaining compliance with JP Morgan Chase standards
• Collaborate with internal teams, including underwriters and processors, to expedite loan approvals and resolve issues
• Educate clients on lending options, interest rates, and market trends to build trust and drive business growth
• Maintain accurate records in CRM systems and ensure all documentation complies with regulatory requirements
• Participate in ongoing training to stay updated on lending policies, products, and industry best practices
• Monitor loan pipelines and follow up on leads to convert opportunities into funded loans
• Contribute to team success by sharing insights on local market conditions in the Chandler area

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field, or equivalent work experience
• Minimum of 5 years of experience in mortgage lending, home financing, or financial sales within the banking industry
• Active Mortgage Loan Originator (MLO) license in good standing, with NMLS registration
• Proven track record of achieving sales targets in home lending or consumer finance
• Strong understanding of federal and state lending regulations, including Truth in Lending Act (TILA) and RESPA
• Ability to work independently in a fast-paced environment while managing a high volume of client interactions
• Proficiency in financial analysis and credit assessment for residential mortgages

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience working with high-net-worth clients or in a branch-based lending environment at a major financial institution
• Familiarity with JP Morgan Chase's proprietary lending systems and tools
• Bilingual proficiency in English and Spanish, given the diverse client base in Arizona
• Previous leadership experience mentoring junior lending advisors

Required Skills

• Expertise in mortgage origination and underwriting processes
• Proficiency in financial modeling and loan calculation software
• Strong sales and negotiation abilities to close deals effectively
• Excellent communication and interpersonal skills for client consultations
• Analytical thinking for assessing credit risk and financial statements
• Knowledge of CRM tools like Salesforce or proprietary JP Morgan systems
• Regulatory compliance awareness in banking and lending
• Time management and organizational skills for handling multiple pipelines
• Customer service orientation with empathy and problem-solving
• Adaptability to market fluctuations and client needs
• Team collaboration in a corporate financial environment
• Digital literacy in online banking platforms and virtual consultations
• Attention to detail in documentation and error prevention
• Leadership qualities for mentoring and team contributions
• Cultural sensitivity for diverse client interactions in Arizona

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 5% of eligible compensation
• Generous paid time off, including vacation, sick days, and parental leave
• Annual performance-based bonuses and commission structure for exceeding sales targets
• Professional development opportunities through JP Morgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers or wellness programs at select locations, plus mental health support
• Relocation assistance if applicable, and commuter benefits for Chandler, AZ office

JP Morgan Chase is an equal opportunity employer.