Senior Home Lending Advisor - Cleveland OH - Downtown

Location: Cleveland, OH, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Senior Home Lending Advisor in our Downtown Cleveland branch, you will play a pivotal role in helping clients achieve their dream of homeownership while driving robust sales performance. This position within our Consumer & Community Banking division involves originating high-quality home loans, leveraging JP Morgan Chase's extensive product suite to meet diverse client needs in the vibrant Cleveland housing market. You will embody our commitment to excellence, providing personalized guidance through every step of the lending journey, from initial consultation to loan closing, all while ensuring adherence to the highest standards of integrity and regulatory compliance. In this senior role, you will proactively source and cultivate leads from real estate professionals, community events, and digital channels, building a robust pipeline of mortgage opportunities. Your expertise in assessing financial profiles, recommending tailored solutions like fixed-rate mortgages or jumbo loans, and navigating complex scenarios will be essential. Collaborating with our world-class support teams, you will streamline processes to deliver fast, efficient service, contributing to JP Morgan Chase's reputation for reliability. Success here requires not only deep knowledge of lending regulations such as Dodd-Frank and RESPA but also a passion for empowering clients in one of Ohio's most dynamic urban centers. We value professionals who thrive in a collaborative, high-energy environment and are eager to grow within a firm that invests in its people. As a Senior Home Lending Advisor, you will have access to cutting-edge tools, ongoing training, and performance incentives that reward your contributions. Join JP Morgan Chase to make a meaningful impact on clients' lives and advance your career in financial services, all from the heart of downtown Cleveland.

Key Responsibilities

• Prospect, qualify, and develop new client relationships to originate home loans in the Cleveland market
• Guide clients through the entire home lending process, from application to closing, ensuring a seamless experience
• Analyze client financial profiles to recommend suitable mortgage products, including conventional, FHA, and VA loans
• Collaborate with internal teams, including underwriters and processors, to expedite loan approvals
• Meet or exceed monthly sales targets while maintaining compliance with JP Morgan Chase policies and regulations
• Build and maintain a network of real estate agents, builders, and community partners in downtown Cleveland
• Provide expert advice on financing options, interest rates, and market conditions to empower client decisions
• Conduct financial consultations and prepare loan documentation accurately and efficiently
• Monitor loan pipelines and resolve any issues to ensure timely closings and high client satisfaction
• Stay updated on industry trends and JP Morgan Chase product updates to deliver competitive offerings

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 5 years of experience in mortgage lending or home financing origination
• Active Mortgage Loan Originator (MLO) license in Ohio and NMLS registration
• Proven track record of achieving sales targets in financial services
• In-depth knowledge of federal and state lending regulations, including TRID and HMDA
• Strong understanding of credit analysis, underwriting processes, and risk assessment
• Ability to work in a fast-paced, client-focused environment in downtown Cleveland

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience with JP Morgan Chase's proprietary lending platforms and tools
• Bilingual proficiency in English and Spanish to serve diverse Cleveland clientele
• Previous leadership experience mentoring junior lending advisors
• Familiarity with local Cleveland real estate market trends and housing programs

Required Skills

• Expertise in mortgage origination and loan processing software
• Proficiency in financial modeling and credit risk assessment
• Strong sales and negotiation abilities to close deals effectively
• Excellent communication and interpersonal skills for client interactions
• Analytical thinking to evaluate financial statements and affordability
• Knowledge of CRM systems like Salesforce for lead management
• Regulatory compliance awareness in lending practices
• Time management and organizational skills for handling multiple pipelines
• Empathy and customer service orientation to build trust
• Technical proficiency in Microsoft Office Suite and digital banking tools
• Problem-solving skills for resolving complex loan scenarios
• Adaptability to evolving market conditions and client needs
• Team collaboration for cross-functional project success
• Attention to detail in documentation and compliance checks
• Networking abilities to expand referral sources

Benefits

• Competitive base salary plus uncapped commission structure for top performers
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• Access to on-site fitness centers and wellness programs in downtown Cleveland
• Relocation assistance for qualified candidates moving to the area

JP Morgan Chase is an equal opportunity employer.