Senior Home Lending Advisor - Durham NC - Durham 9th Street Branch

Location: Durham, NC, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their homeownership dreams. As a Senior Home Lending Advisor at our Durham 9th Street Branch in Durham, NC, you will play a pivotal role in our Originations team, guiding clients through a seamless journey to secure mortgage loans and home equity products. Leveraging your expertise in the financial services industry, you will deliver personalized advice, originate high-quality loans, and drive strong sales results while upholding our high standards of integrity and client-centric service. This position offers the opportunity to contribute to community growth in the vibrant Durham area, where homeownership is key to economic empowerment. In this senior role, you will proactively engage with prospective homebuyers, conducting in-depth consultations to understand their financial goals and recommend JP Morgan Chase's competitive lending solutions, including fixed-rate mortgages, adjustable-rate options, and home equity lines of credit. You will build lasting relationships through exceptional service, from initial application to closing, while ensuring all processes comply with federal regulations like the Truth in Lending Act and Equal Credit Opportunity Act. Collaborating with branch colleagues and centralized support teams, you will manage a robust pipeline of opportunities sourced from referrals, local events, and digital leads, consistently exceeding sales targets to support our market leadership in North Carolina. We value innovation and professional growth at JP Morgan Chase, providing you with cutting-edge tools, ongoing training, and a supportive environment to advance your career in home lending. Join us to make a meaningful impact on clients' lives, foster inclusive financial access in Durham, and be part of a firm renowned for its stability and forward-thinking approach to banking. If you are passionate about sales, client advocacy, and the dynamic world of mortgage finance, this role offers rewarding challenges and long-term opportunities within one of the world's most respected financial institutions.

Key Responsibilities

• Prospect, qualify, and originate mortgage loans and home equity products for clients at the Durham 9th Street Branch
• Conduct comprehensive financial consultations to assess client needs and recommend tailored home lending solutions
• Build and maintain a robust pipeline of potential borrowers through networking, referrals, and community events in Durham, NC
• Collaborate with internal partners, including underwriters and processors, to ensure seamless loan applications and approvals
• Deliver exceptional client service throughout the home buying journey, from pre-approval to closing
• Achieve or exceed monthly sales targets for loan originations while adhering to compliance standards
• Educate clients on JP Morgan Chase's competitive mortgage products, rates, and financing options
• Monitor market trends and regulatory changes to provide informed advice on home lending opportunities
• Participate in branch initiatives to promote financial wellness and home ownership in the local community
• Maintain accurate documentation and reporting in compliance with JP Morgan Chase policies and federal guidelines

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field, or equivalent work experience
• Minimum of 5 years of experience in mortgage lending, home equity products, or financial services sales
• Active Mortgage Loan Originator (MLO) license with NMLS registration, or ability to obtain within 120 days of hire
• Proven track record of achieving sales targets in a competitive lending environment
• Strong understanding of federal and state lending regulations, including TRID, HMDA, and RESPA
• Excellent credit history and ability to pass a comprehensive background check
• Proficiency in mortgage origination software and CRM systems used in financial services

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience working in a branch-based retail banking environment at a major financial institution
• Bilingual proficiency in English and Spanish to serve diverse client bases in Durham, NC
• Previous leadership experience mentoring junior lending advisors
• Familiarity with JP Morgan Chase's proprietary lending platforms and products

Required Skills

• Expertise in mortgage loan origination and underwriting processes
• Strong sales acumen and relationship-building in financial services
• Proficiency in financial analysis and credit assessment
• Knowledge of lending regulations and compliance requirements
• Excellent communication and presentation skills
• Customer service orientation with empathy for client needs
• Analytical thinking for evaluating financial documents
• Time management and organizational abilities
• Technical proficiency in Microsoft Office Suite and CRM tools
• Negotiation skills for closing deals
• Adaptability to fast-paced branch environments
• Team collaboration with internal stakeholders
• Problem-solving in complex lending scenarios
• Digital literacy for online loan applications
• Cultural sensitivity for diverse Durham clientele

Benefits

• Competitive base salary plus uncapped commission structure based on loan origination performance
• Comprehensive health, dental, and vision insurance with multiple plan options
• 401(k) retirement savings plan with company matching contributions up to 6%
• Generous paid time off, including vacation, sick days, and paid federal holidays
• Professional development programs, including tuition reimbursement for relevant certifications
• Employee stock purchase plan and access to JP Morgan Chase's wealth management resources
• Wellness programs with gym memberships, mental health support, and financial planning services
• Relocation assistance if applicable, plus commuter benefits for the Durham, NC location

JP Morgan Chase is an equal opportunity employer.