Senior Home Lending Advisor - Hadley MA - Hadley Branch

Location: Hadley, MA, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their dreams of homeownership. As a Senior Home Lending Advisor at our Hadley, MA branch, you will play a pivotal role in our Consumer & Community Banking division, specifically within the Originations category. Your expertise will guide clients through personalized financing journeys, leveraging JP Morgan Chase's robust portfolio of mortgage products, including fixed-rate loans, adjustable-rate mortgages, and home equity options. You will deliver exceptional service in a dynamic branch environment, driving sales results while upholding our high standards of integrity and compliance in the competitive financial services landscape. In this senior-level position, you will proactively source and cultivate client relationships in the greater Hadley area, utilizing networking strategies and JP Morgan Chase's advanced digital tools to build a robust pipeline. You will conduct in-depth financial assessments, educate clients on current market conditions and regulatory requirements, and collaborate with internal teams to ensure smooth loan processing from origination to closing. Success in this role demands a deep understanding of lending regulations like the Truth in Lending Act (TILA) and Real Estate Settlement Procedures Act (RESPA), as well as the ability to navigate complex credit scenarios to secure approvals efficiently. Beyond individual contributions, you will mentor emerging advisors, contribute to branch goals, and embody JP Morgan Chase's client-first philosophy. This position offers the opportunity to thrive in a supportive culture that values innovation and professional growth, with access to cutting-edge resources and a network of industry experts. Join us in empowering communities in Massachusetts and beyond, as we redefine home lending excellence at one of the world's most admired financial institutions.

Key Responsibilities

• Prospect, develop, and maintain a pipeline of qualified leads for home lending products, including mortgages and home equity lines of credit
• Conduct comprehensive client consultations to assess financial needs and recommend tailored home financing solutions from JP Morgan Chase's portfolio
• Guide clients through the entire loan origination process, from application to closing, ensuring a seamless and compliant experience
• Build and nurture relationships with real estate agents, builders, and community partners in the Hadley, MA area to drive referrals
• Achieve or exceed individual and branch sales goals while adhering to all federal and state lending regulations
• Collaborate with underwriters, processors, and branch teams to resolve issues and expedite loan approvals
• Provide ongoing client education on market trends, interest rates, and financing options to support informed decision-making
• Utilize JP Morgan Chase's digital tools and analytics to monitor portfolio performance and identify growth opportunities
• Mentor junior lending advisors and contribute to branch initiatives for enhancing customer satisfaction
• Maintain accurate records in CRM systems and ensure all documentation complies with audit standards

Required Qualifications

• Bachelor's degree in Finance, Business, or a related field, or equivalent work experience
• Minimum of 5 years of experience in mortgage lending, home equity, or consumer lending within the financial services industry
• Active Mortgage Loan Originator (MLO) license with NMLS registration, or ability to obtain within 90 days
• Proven track record of achieving sales targets in a competitive lending environment
• In-depth knowledge of mortgage products, regulations, and compliance standards such as TILA, RESPA, and HMDA
• Strong understanding of credit analysis, underwriting processes, and risk assessment in home lending
• Ability to work independently in a branch setting while collaborating with cross-functional teams

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience with digital lending platforms and CRM tools in a large financial institution
• Bilingual proficiency in English and Spanish to serve diverse client bases in Massachusetts
• Previous leadership experience mentoring junior advisors or managing small teams
• Familiarity with JP Morgan Chase's proprietary lending systems and processes

Required Skills

• Expertise in mortgage origination and loan processing
• Proficiency in financial analysis and credit evaluation
• Strong sales and negotiation abilities
• Excellent communication and interpersonal skills
• Knowledge of federal lending regulations and compliance
• Customer relationship management using CRM software
• Analytical thinking for market trend assessment
• Time management and organizational skills
• Digital literacy with lending platforms and Microsoft Office Suite
• Problem-solving in high-pressure environments
• Team collaboration and leadership
• Attention to detail in documentation
• Adaptability to changing interest rates and policies
• Empathy and client-focused approach
• Basic proficiency in data analytics tools

Benefits

• Competitive base salary plus uncapped commission structure based on sales performance
• Comprehensive health, dental, and vision insurance with multiple plan options
• 401(k) retirement savings plan with company matching contributions up to 6%
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and access to JP Morgan Chase's learning academy
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships, mental health support, and financial wellness coaching
• Relocation assistance if applicable, plus commuter benefits for the Hadley, MA location

JP Morgan Chase is an equal opportunity employer.