Senior Home Lending Advisor - Nashville TN - East Nashville Branch

Location: Nashville, TN, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Senior Home Lending Advisor in our East Nashville Branch, you will play a pivotal role in helping clients achieve their dream of homeownership while driving exceptional sales results. This position within our Consumer & Community Banking division involves originating high-quality home loans in a dynamic retail environment, leveraging JP Morgan Chase's robust product suite to deliver tailored solutions. You will embody our commitment to responsible lending, ensuring every client interaction aligns with our high standards of integrity and excellence in the financial services industry. Your day-to-day responsibilities will center on building lasting client relationships and navigating the complexities of the mortgage process. From identifying opportunities through branch partnerships and community outreach in vibrant East Nashville to conducting in-depth financial consultations, you will recommend optimal loan products such as fixed-rate mortgages, adjustable-rate options, or specialized programs for first-time buyers. Collaborating with internal teams, including underwriters and processors, you will ensure smooth closings while staying abreast of local real estate trends and regulatory changes like those from the CFPB. Success in this role requires a proactive approach to sales, with a focus on exceeding volume targets and enhancing client satisfaction scores. We value professionals who thrive in a supportive, high-performance culture. As a Senior Home Lending Advisor, you will have opportunities to mentor emerging talent, contribute to branch initiatives, and grow your career within JP Morgan Chase's expansive network. This role not only offers the chance to make a meaningful impact on clients' lives but also positions you at the forefront of innovative lending practices in one of the nation's fastest-growing markets. Join us to advance your expertise in home lending while contributing to our mission of powering the progress of individuals and communities.

Key Responsibilities

• Prospect and develop new client relationships through branch referrals, community networking, and digital leads to originate home loans
• Guide clients through the entire home lending process, from initial consultation to closing, ensuring a seamless and personalized experience
• Analyze client financial profiles to recommend suitable mortgage products, including conventional, FHA, VA, and jumbo loans
• Collaborate with branch teams and internal partners at JP Morgan Chase to deliver integrated banking solutions
• Maintain compliance with all regulatory requirements and JP Morgan Chase policies in loan origination activities
• Achieve or exceed monthly sales goals for loan volume and revenue while minimizing default risks
• Educate clients on home financing options, market trends, and the benefits of JP Morgan Chase's lending services
• Utilize CRM tools to track leads, manage pipelines, and report on sales performance metrics
• Participate in local community events in East Nashville to build brand awareness and generate referrals
• Mentor junior advisors and contribute to team training on lending best practices

Required Qualifications

• Bachelor's degree in finance, business, or a related field, or equivalent work experience
• Minimum of 5 years of experience in mortgage lending, home equity, or consumer lending within the financial services industry
• Active Mortgage Loan Originator (MLO) license with NMLS registration, or ability to obtain within 90 days
• Proven track record of achieving sales targets in a competitive lending environment
• Strong understanding of federal and state lending regulations, including TRID, RESPA, and HMDA
• Excellent credit history and ability to pass a comprehensive background check
• Proficiency in mortgage origination software and CRM systems used in banking

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience working in a branch-based retail banking environment at a major financial institution
• Bilingual proficiency in Spanish or other languages spoken in the Nashville community
• Demonstrated leadership in mentoring junior lending advisors or team sales initiatives
• Familiarity with JP Morgan Chase's proprietary lending platforms and products

Required Skills

• Expertise in mortgage underwriting and loan structuring
• Proficiency in financial analysis and credit assessment
• Strong sales and negotiation abilities
• Excellent verbal and written communication
• Customer relationship management using tools like Salesforce
• Knowledge of digital lending platforms and fintech integrations
• Regulatory compliance and risk management
• Analytical thinking for market trend evaluation
• Team collaboration and leadership
• Time management and organizational skills
• Empathy and active listening for client consultations
• Technical proficiency in Microsoft Office Suite and banking software
• Adaptability to fast-paced, goal-oriented environments
• Networking and lead generation techniques
• Problem-solving in complex financial scenarios

Benefits

• Competitive base salary plus uncapped commission structure based on loan production
• Comprehensive health, dental, and vision insurance with multiple plan options
• 401(k) retirement savings plan with company matching contributions up to 6%
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and access to JP Morgan Chase's learning academy
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships, mental health support, and financial wellness coaching
• Relocation assistance if applicable, plus commuter benefits for Nashville-based employees

JP Morgan Chase is an equal opportunity employer.