Senior Home Lending Advisor - New Orleans LA - Bilingual (English and Spanish)

Location: New Orleans, LA, United States

Job Family: Originations

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their dreams of homeownership. As a Senior Home Lending Advisor in our New Orleans, LA branch, you will play a pivotal role in our Originations team, guiding clients through personalized mortgage solutions while driving exceptional sales performance. This bilingual position (English and Spanish) is ideal for a seasoned professional passionate about the financial services industry, where you'll leverage JP Morgan Chase's robust portfolio of home lending products to serve the diverse communities of New Orleans. Your expertise will ensure clients receive first-class service, from initial application to closing, fostering long-term relationships and contributing to our mission of financial inclusion. In this dynamic role, you will prospect for new business through targeted outreach, including partnerships with local real estate agents and community events, while utilizing advanced digital tools to streamline the lending process. You'll conduct thorough financial assessments to recommend tailored options like fixed-rate mortgages, adjustable-rate products, or government-backed loans, all while adhering to strict compliance standards such as those set by the CFPB. As a senior advisor, you'll also mentor team members, share best practices, and contribute to branch goals, thriving in a collaborative environment that values innovation and client-centricity. Your bilingual skills will be key in supporting Spanish-speaking clients, enhancing accessibility and trust in a multicultural market. Joining JP Morgan Chase means access to world-class resources, ongoing training, and a culture that rewards high performance. This position offers the opportunity to make a tangible impact in the New Orleans housing market, helping families secure their financial future while advancing your career in one of the most respected names in banking. If you have a proven track record in mortgage sales and a commitment to excellence, we invite you to bring your talents to our team.

Key Responsibilities

• Prospect and develop new client relationships through community events, referrals, and digital outreach in the New Orleans area
• Guide clients through the home lending process, from initial consultation to loan closing, ensuring a seamless and personalized experience
• Analyze client financial profiles to recommend suitable mortgage products, including conventional, FHA, VA, and jumbo loans
• Achieve and exceed sales goals by leveraging JP Morgan Chase's resources and tools to deliver competitive financing solutions
• Collaborate with internal teams, including underwriters and processors, to ensure timely and compliant loan approvals
• Provide bilingual support to Spanish-speaking clients, addressing cultural nuances and building trust in diverse communities
• Stay updated on lending regulations, market trends, and JP Morgan Chase policies to advise clients accurately
• Mentor junior advisors and contribute to team sales strategies in the New Orleans branch
• Utilize CRM systems and analytics to track leads, manage pipelines, and optimize client engagement
• Promote JP Morgan Chase's commitment to financial inclusion and community impact through educational workshops

Required Qualifications

• Bachelor's degree or equivalent experience in finance, business, or related field
• Minimum of 5 years of experience in mortgage lending or home financing origination
• Active Mortgage Loan Originator (MLO) license with NMLS registration
• Proven track record of achieving sales targets in a competitive financial services environment
• Bilingual proficiency in English and Spanish, with strong verbal and written communication skills
• In-depth knowledge of mortgage products, lending regulations, and compliance standards such as TILA and RESPA
• Ability to work independently in a fast-paced, client-focused setting

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience with JP Morgan Chase's home lending products and digital platforms
• Previous leadership or mentoring experience in a branch or team environment
• Familiarity with the New Orleans real estate market and local economic trends
• Strong network of real estate agents and referral partners in the region

Required Skills

• Expertise in mortgage origination and underwriting processes
• Proficiency in financial analysis and credit assessment
• Strong sales and negotiation abilities
• Bilingual communication in English and Spanish
• Knowledge of federal and state lending regulations
• Customer relationship management using tools like Salesforce
• Digital literacy with loan origination software and CRM systems
• Analytical skills for market trend evaluation
• Interpersonal skills for building client trust
• Time management and organizational abilities
• Problem-solving in complex financial scenarios
• Team collaboration and leadership
• Adaptability to evolving financial products
• Cultural sensitivity for diverse client bases
• Presentation skills for client consultations and workshops

Benefits

• Competitive base salary plus uncapped commission structure with potential for high earnings
• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives at JP Morgan Chase locations
• Relocation assistance for eligible candidates moving to New Orleans

JP Morgan Chase is an equal opportunity employer.