Senior Home Lending Advisor - Silver Spring MD - Silver Spring Branch

Location: Silver Spring, MD, United States

Job Family: Originations

About the Role

At JPMorgan Chase & Co., one of the world's leading financial services firms, we are seeking a Senior Home Lending Advisor to join our Silver Spring Branch in Silver Spring, MD. As a key member of our Originations team, you will play a pivotal role in helping clients achieve their dream of homeownership while driving exceptional sales results. In this position, you will leverage your expertise in residential mortgage lending to provide tailored financing solutions, drawing on Chase's extensive portfolio of loan products including conventional, FHA, VA, and jumbo mortgages. Your role will involve building lasting client relationships within the diverse Silver Spring community, ensuring every interaction reflects Chase's commitment to integrity, innovation, and client-centric service in the competitive financial services landscape. Day-to-day, you will engage with prospective homebuyers through proactive outreach, branch referrals, and local networking events, conducting thorough financial assessments to recommend the most suitable lending options. You will guide clients through the entire origination process, from application to closing, while navigating complex regulatory environments such as Dodd-Frank and RESPA to ensure compliance and accuracy. Collaborating closely with Chase's underwriting and processing teams, you will utilize advanced digital tools like our proprietary lending platform to streamline workflows and enhance efficiency. Success in this role requires not only meeting ambitious sales quotas but also fostering trust and loyalty, contributing to Chase's reputation as a trusted partner in home financing. We value professionals who thrive in a dynamic retail banking environment and are passionate about empowering clients' financial futures. As a Senior Home Lending Advisor, you will benefit from Chase's robust support infrastructure, including ongoing training in emerging market trends and lending technologies. Join us to make a meaningful impact in the Silver Spring community while advancing your career in one of the most prestigious names in global finance. This position offers the opportunity to grow within a firm that prioritizes diversity, inclusion, and professional development.

Key Responsibilities

• Prospect and develop new client relationships through community outreach, referrals, and branch networking in Silver Spring, MD
• Guide clients through the home lending process, from initial consultation to loan closing, ensuring a seamless and personalized experience
• Analyze client financial profiles to recommend suitable mortgage products, including fixed-rate, adjustable-rate, and government-backed loans
• Achieve and exceed monthly sales targets for loan originations while maintaining high-quality underwriting standards
• Collaborate with Chase branch teams, underwriters, and processors to facilitate efficient loan approvals and closings
• Educate clients on current market trends, interest rates, and financing options to support informed decision-making
• Maintain compliance with all regulatory requirements, including fair lending practices and documentation accuracy
• Leverage Chase's digital tools and resources to streamline applications and enhance client satisfaction
• Participate in local events and partnerships to build Chase's brand presence in the Silver Spring community
• Monitor loan pipelines and follow up on leads to maximize conversion rates and portfolio growth

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 5 years of experience in mortgage lending or home financing within the financial services industry
• Active Mortgage Loan Originator (MLO) license with NMLS registration
• Proven track record of achieving sales targets in residential mortgage origination
• In-depth knowledge of federal and state lending regulations, including FHA, VA, and conventional loan programs
• Strong client relationship management experience in a retail banking environment
• Ability to work independently in a branch setting while collaborating with broader team objectives

Preferred Qualifications

• Advanced certifications such as Certified Mortgage Banker (CMB) or equivalent
• Experience working in a Chase branch or similar high-volume retail financial services location
• Bilingual proficiency in Spanish or other languages spoken in the Silver Spring, MD community
• Familiarity with digital lending platforms and CRM tools used in mortgage origination
• Previous leadership experience mentoring junior lending advisors

Required Skills

• Expertise in mortgage products and lending regulations
• Strong sales and negotiation abilities
• Excellent communication and interpersonal skills
• Proficiency in financial analysis and credit assessment
• Knowledge of CRM software like Salesforce or equivalent
• Digital literacy with online application platforms
• Customer service orientation with empathy and patience
• Time management and organizational skills
• Problem-solving and decision-making under pressure
• Team collaboration and relationship-building
• Attention to detail in documentation and compliance
• Adaptability to market changes and client needs
• Presentation skills for client consultations
• Data-driven approach to sales forecasting
• Ethical judgment in financial advising

Benefits

• Competitive base salary plus uncapped commission structure based on loan production
• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6%
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• Health savings account (HSA) with company seed funding for eligible plans
• Wellness programs including gym memberships, mental health support, and onsite fitness facilities at select locations

JP Morgan Chase is an equal opportunity employer.